Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Hetzner is terminating contracts with all users who had a Russian postal address

news.ycombinator.com

Post reply on HN
Print view View original

1–10 of 137 posts

Hetzner is terminating contracts with all users who had a Russian postal address

#1

Post by cybice »

Just received: We regret to inform you that due to the tense geopolitical situation with Russia, we will be ending our contractual relationship with customers from Russia.

Political decisions have led to changes in the legal regulations that affect our business with Russian-based customers. Unfortunately, we can no longer have contracts with customers with Russian postal addresses. This will affect everyone with a Russian address stored on Hetzner Accounts.

After we analyze the customer databases, we will send the affected customers a notice of termination for all products and services on Friday, 15 December 2023. It will take effect from 31 January 2024. We recommend that you take appropriate measures now.

Re: Hetzner is terminating contracts with all users who had a Russian postal address

#2

Post by babelthuap »

Much sympathy. My spouse had a 401K with a portion of it in "Mediterranean assets". She got a letter saying those were Russian assets in reality. All gone, sorry.

It however worked out better by default. She was so infuriated she closed the 401K and bought an investment property which we work on together. I haven't seen her this excited in a while. We work on the property on the weekend together.

Re: Hetzner is terminating contracts with all users who had a Russian postal address

#4

Post by reacharavindh »

Moldoteck wrote: post #3

so even if postal address is changed, it will still mean termination, why?

I think Hetzner asks for a real ID and address proof when you create an account. So, may be if a user could provide a change of address proof, then they might be able to save their account..

Re: Hetzner is terminating contracts with all users who had a Russian postal address

#5

Post by jacquesm »

babelthuap wrote: post #2

Much sympathy. My spouse had a 401K with a portion of it in "Mediterranean assets". She got a letter saying those were Russian assets in reality. All gone, sorry. It however worked out better by default. She was so infuriated she closed the 401K and bought an investment property which we work on together. I haven't seen her this excited in a while. We work on the property on the weekend together.

Ouch, that sucks. But you may well have cause to go after whoever sold you that bill of goods. Props to you for how you handled it, I hope it wasn't too much money. Over the years I've become more and more conservative as an investor, in part on account of stories like yours. If it's a REIT I want to see an assets list. Note that the fact that it is 'all gone' may well be an indication that you are being defrauded, it's not 'gone' nor is the asset manager off the hook. So I'd definitely look into recovery options and if you are the only one or one of a few to do that there is some chance you'll see some of your money back. Best of luck!!

Re: Hetzner is terminating contracts with all users who had a Russian postal address

#6

Post by dijit »

1 month to migrate is pretty dire.

I would hope that they at least offer some kind of "pay for a year up front" kind of deal so that you can actually plan a migration.

Quiet reminder that the actions of politicians and the actions of businesses/people - while not mutually exclusive - are usually quite disparate.

I do feel for the citizens and business that do not endorse Russian aggression who: by accident of birth, find themselves on the wrong side of history.

I also feel for any ops who may have to do a painful migration over Christmas due to this.

That notion of course does not to take anything away from the victims of the Russian invasion; which is many orders of magnitude worse of course.

EDIT: Downvoted because why?

Re: Hetzner is terminating contracts with all users who had a Russian postal address

#9

Post by jon-wood »

dijit wrote: post #6

1 month to migrate is pretty dire. I would hope that they at least offer some kind of "pay for a year up front" kind of deal so that you can actually plan a migration. Quiet reminder that the actions of politicians and the actions of businesses/people - while not mutually exclusive - are usually quite disparate. I do feel for the citizens and business that do not endorse Russian aggression who: by accident of birth,…

Whatever legal change happened says they can’t do business with Russians. I doubt there’s a get out clause saying “unless you got a year up front out of them” in that law.
Post reply on HN