Elevated Errors on API and ChatGPT

#1

Post by throwaway2016a » Tue, Nov 21, 2023, 10:19 PM UTC

Elevated Errors on API and ChatGPT
status.openai.com

Re: Elevated Errors on API and ChatGPT

#2

Post by throwaway2016a » Tue, Nov 21, 2023, 10:20 PM UTC

The OpenAI API is currently down.

Also, the uptime graph for November doesn't look so great: https://status.openai.com/uptime

[Edit] Probably a duplicate of https://news.ycombinator.com/item?id=38371169 but I linked directly to the incident page so it didn't show up as a dupe.

Re: Elevated Errors on API and ChatGPT

#3

Post by ceejayoz » Tue, Nov 21, 2023, 10:23 PM UTC

Understatement of the year candidate here.

Re: Elevated Errors on API and ChatGPT

#4

Post by waynesonfire » Tue, Nov 21, 2023, 10:24 PM UTC

"We're experiencing exceptionally high demand. Please hang tight as we work on scaling our systems."

losing a CEO is certainly a scaling problem.

Re: Elevated Errors on API and ChatGPT

#5

Post by evbogue » Tue, Nov 21, 2023, 10:26 PM UTC

When I try to ask a question I get "There is a problem with your request" with a case/error number that I'm not sure if I should post or not, while using the Android mobile app.

Re: Elevated Errors on API and ChatGPT

#6

Post by 1f60c » Tue, Nov 21, 2023, 10:26 PM UTC

I've been logged out of the app, and I get an error when I try to sign back in.

On the web, I now see "ChatGPT Alpha," with an "Alpha models" dropdown ("Default" is the only option). Trying to chat with it fails with a generic error message as well. What does it all mean?

Re: Elevated Errors on API and ChatGPT

#7

Post by _samjarman » Tue, Nov 21, 2023, 10:26 PM UTC

404 CEO NOT FOUND

Re: Elevated Errors on API and ChatGPT

#8

Post by mrits » Tue, Nov 21, 2023, 10:27 PM UTC

was just mostly dead, but now dead dead

Re: Elevated Errors on API and ChatGPT

#9

Post by dereg » Tue, Nov 21, 2023, 10:27 PM UTC

Likely connected to the fact that they released voice chat for free users an hour ago. https://x.com/openai/status/1727065166188274145

Assuming these two things are related, if I may editorialize just a tiny bit, I am a little annoyed at how much their rollouts often disrupt service for paying customers. Paid users being impacted by free user rushes really sucks, but is understandable. API developers being impacted by free-user rollouts is unacceptable, and especially sucks for those who have to answer to users of their own.

I suppose this is a wakeup call to migrate to Microsoft's Azure endpoints which, presumably, aren't affected by the current outages. But I'm fully tapped out in terms of yet another service's application and vetting process.

So to connecting it back to the current drama, while I support OpenAI, their employees, and Sam's return, I can understand why folks like Helen would be miffed by management's approach to building. I'm not saying they should slow product development, but would staged rollouts hurt?

Re: Elevated Errors on API and ChatGPT

#10

Post by throwaway2016a » Tue, Nov 21, 2023, 10:27 PM UTC

What is annoying is this isn't just ChatGTP but the whole API.

I was just getting ready to deploy the an assistant based chat bot when this happened. It underscores the importance of designing systems that fail gracefully when a service is unavailable.