Some Pixel owners still can't dial 911 during an emergency
androidauthority.com
Some Pixel owners still can't dial 911 during an emergency
1–10 of 275 posts
Re: Some Pixel owners still can't dial 911 during an emergency
#2[flagged]
Re: Some Pixel owners still can't dial 911 during an emergency
#3It's really absurd how such a problem still exists. Couldn't a separate method be used for emergency calling? For example drop to 3g, don't use the dialer app but a separate "emergency" app.
Re: Some Pixel owners still can't dial 911 during an emergency
#4I'm just wondering when Google will sunset the 911 dialing feature. /s
Re: Some Pixel owners still can't dial 911 during an emergency
#5It's really absurd how such a problem still exists. Couldn't a separate method be used for emergency calling? For example drop to 3g, don't use the dialer app but a separate "emergency" app.
I thought 3G networks have been shut down in the US? (Not living there but I remotely maintain some devices with cellular modems over there, so the topic has somewhat of professional interest.)
Re: Some Pixel owners still can't dial 911 during an emergency
#6This article is about an incident from just last month, but the fact that there are 20+ failure reports over just Feb 2022-Jan 2023 (https://www.reddit.com/r/GooglePixel/comments/y039zn/i_compi...), across multiple Pixel models, is insane. There’s something seriously wrong here.
Re: Some Pixel owners still can't dial 911 during an emergency
#7I'm just wondering when Google will sunset the 911 dialing feature. /s
Analytics indicate that only a small percentage of people still use it and the engagement was low
Re: Some Pixel owners still can't dial 911 during an emergency
#8It's really absurd how such a problem still exists. Couldn't a separate method be used for emergency calling? For example drop to 3g, don't use the dialer app but a separate "emergency" app.
If talking about the US (though it’s not the only place that uses the number 911, and I would imagine that other countries’ numbers would be affected): all the major 3G networks have been shut down, so your current options for major networks are T-Mobile’s 2G network (which I successfully dialed 911 with a couple of months ago while in the US, but it’s only spottily available, and it’s being shut down next year), or 4G networks.
More generally, though, using different code paths for emergency dialing is the root of the problem in the first place—you want to minimise special handling of things like this, because less-tested paths are much more likely to be buggy. Consider also: error handling code is pretty much the buggiest out there, because it’s seldom tested.
Re: Some Pixel owners still can't dial 911 during an emergency
#9It shouldn't be allowed to be sold and Google should be facing fines for each day the functionality is missing, assuming it is a software problem.