My solopreneur story

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I paid for & use one of Tony's products (Xnapper for screenshots). It's good, but I reported a cropping bug, along with a replication bullet list and .gif screencast of me replicating the bug.

I got a response from a support person telling me to increase border padding beyond any reasonable aesthetic level. Aesthetics is the purpose of buying the product, otherwise non-aesthetic screenshots are built into macOS.

The support person asked if this error happens regularly... well replicate it for yourself using my screencast and that's your answer.

There was no bug fix. No point version update in the works. The last software update was 9 months ago on 15 Jan, 2023.

I feel like Tony's able to be a profitable solopreneur because he outsources all support to people who don't really care about the quality of the output.

Good on you Tony. $45k monthly revenue is nothing to shake a stick at, and it seems you're quite happy with the lifestyle it's afforded you. An inspiration.

I'm sorry but what? I think they are getting downvoted because they somehow turned a story of a guys venture into the business world into politics.

An arrow indicator for a twitter profile pic, a screen cap tool, and a wrapper around ChatGPT.

I kinda want to shoot myself. Largely useless products that made someone rich that rely on two other ecosystems. That’s the way I guess? I’m so not an entrepreneur.

Edit: apologies for using a suicide metaphor. I was being sarcastic. I’m in my 50s, really like my job, and am on a path to a good retirement. It just amazes me that there are so many opportunities for “pet rocks” in this era. Go get some if you know how! It I think it is safer to do things the old fashioned way and not rely on extreme luck and social media. But again, I’m old.