Google not paying developers in Europe, support nonexistent
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Google not paying developers in Europe, support nonexistent
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Re: Google not paying developers in Europe, support nonexistent
#2>I receive emails from customers that they get Google Licensing Errors and I get one star reviews for my app due to this.
They don't understand that this is Google's fault, not mine.
This is a danger in the market, and I see it in reviews all the time. Every limitation of the system is the fault of the developer of the app, and the reason the app is slow is because the developer is bad (not because the customer picked a phone with a 700mhz CPU).
The app markets really need a way to protect developers from abusive customers. Amazon lets other customers respond to a review, and Newegg lets the maker of the product respond. Maybe the Android Market needs this, too.
Re: Google not paying developers in Europe, support nonexistent
#3> I receive emails from customers that they get Google Licensing Errors and I get one star reviews for my app due to this. They don't understand that this is Google's fault, not mine. This is a danger in the market, and I see it in reviews all the time. Every limitation of the system is the fault of the developer of the app, and the reason the app is slow is because the developer is bad (not because the customer pick…
Google Play definitely needs this. However,
> Every limitation of the system is the fault of the developer of the app, and the reason the app is slow is because the developer is bad (not because the customer picked a phone with a 700mhz CPU).
I think it is the responsibility of the developer to ensure their apps work on the devices they are selling to. If a user is able to install the app from Play, it should work. Google Play shouldn't be a wild-west scenario, where some apps work and some apps don't. If the app doesn't work on the phone, I would definitely suggest the developer has some of the blame.
Testing apps and ensuring they work on all phones is clearly impossible, but by limiting the availability of your app to high-end phones and detecting hardware in code and acting appropriately is our responsibility as developers in a diverse ecosystem.
Re: Google not paying developers in Europe, support nonexistent
#4[deleted]
Re: Google not paying developers in Europe, support nonexistent
#5> I receive emails from customers that they get Google Licensing Errors and I get one star reviews for my app due to this. They don't understand that this is Google's fault, not mine. This is a danger in the market, and I see it in reviews all the time. Every limitation of the system is the fault of the developer of the app, and the reason the app is slow is because the developer is bad (not because the customer pick…
Google Play definitely needs this. However, > Every limitation of the system is the fault of the developer of the app, and the reason the app is slow is because the developer is bad (not because the customer picked a phone with a 700mhz CPU). I think it is the responsibility of the developer to ensure their apps work on the devices they are selling to. If a user is able to install the app from Play, it should work .…
>Google Play shouldn't be a wild-west scenario
Unfortunately, this is what Android is, so this is what the marketplace has to be. I don't have apps on the Google Play market, so I don't know if you can restrict your app to only be visible or purchased by phones known to run it, but there are some apps that slower phones just can't run.
Take Grand Theft Auto III for example (or any other high-end game). You can't expect it to run on an HTC Aria with a 600Mhz processor. Should we stop making these high end apps, or should we expect that there would be some kind of control system to help prevent people from making uninformed decisions?
Re: Google not paying developers in Europe, support nonexistent
#6Earlier quoted context omitted.
Google Play definitely needs this. However, > Every limitation of the system is the fault of the developer of the app, and the reason the app is slow is because the developer is bad (not because the customer picked a phone with a 700mhz CPU). I think it is the responsibility of the developer to ensure their apps work on the devices they are selling to. If a user is able to install the app from Play, it should work .…
> Google Play shouldn't be a wild-west scenario Unfortunately, this is what Android is, so this is what the marketplace has to be. I don't have apps on the Google Play market, so I don't know if you can restrict your app to only be visible or purchased by phones known to run it, but there are some apps that slower phones just can't run. Take Grand Theft Auto III for example (or any other high-end game). You can't exp…
> Unfortunately, this is what Android is, so this is what the marketplace has to be.
I don't think so, really. Android is the wild west because it's open source and unrestricted. But the Market is Google's own, proprietary and closed system. They have total control over it. App developers can restrict on a device-by-device basis, but it's a pain and I don't really expect anyone to do that (there are maybe 1,000 devices or so out there). However, you can also restrict based on phone feature set like screen size, hardware capability, etc.
I think we should hold both Google and the developers to a high standard when it comes to marketplace apps.
> Should we stop making these high end apps
Of course not. Developers should stop selling them to people who they know can't run them.
Re: Google not paying developers in Europe, support nonexistent
#7A few months ago Finland's banks switched to SEPA (Single Euro Payments Area) and IBAN bank numbers permanently. This meant that old bank account numbers would no longer work. This is obviously a change that has been in the works for years and it's something that every company should have been prepared for.
Well, apparently Google failed to realize this and update their systems. October's payout failed and I received a generic automated e-mail message about it. I realized what the problem was instantly and tried to figure out how to contact Google about it.
Google Checkout doesn't have a direct contact form nor a phone number: instead, their "contacting support" page [1] presents a list of options about "the topic of your question". Only after I chose something vaguely related, filled out a contact form that didn't have a freeform text field and received an automated form reply I could tell them my real issue by replying.
After they fixed it and re-entering my bank account details, I had to wait until December (the next payout date) to receive the failed payout.
(I've received this month's payout successfully without any issue.)
Re: Google not paying developers in Europe, support nonexistent
#8Earlier quoted context omitted.
> Google Play shouldn't be a wild-west scenario Unfortunately, this is what Android is, so this is what the marketplace has to be. I don't have apps on the Google Play market, so I don't know if you can restrict your app to only be visible or purchased by phones known to run it, but there are some apps that slower phones just can't run. Take Grand Theft Auto III for example (or any other high-end game). You can't exp…
> Unfortunately, this is what Android is, so this is what the marketplace has to be. I don't think so, really. Android is the wild west because it's open source and unrestricted. But the Market is Google's own, proprietary and closed system. They have total control over it. App developers can restrict on a device-by-device basis, but it's a pain and I don't really expect anyone to do that (there are maybe 1,000 devic…
Ah, I didn't know if apps could be restricted (as I mentioned). Maybe there should be a flag in the market that tells the developer "it looks like your app might not run without a 1Ghz processor". I would imagine smaller devs wouldn't have a wide range of test devices.
There has to be a better way.
Re: Google not paying developers in Europe, support nonexistent
#9Outside of the Android market, Google Checkout generally seems dead. I created an account months ago to integrate with E-Junkie. Despite numerous requests for support the account has never been blessed with an "integration" tab, as indicated in their documentation, so the relevant information cannot be passed into E-J.
I'm guessing they're letting it die and are working on something else.
Re: Google not paying developers in Europe, support nonexistent
#10Outside of the Android market, Google Checkout generally seems dead. I created an account months ago to integrate with E-Junkie. Despite numerous requests for support the account has never been blessed with an "integration" tab, as indicated in their documentation, so the relevant information cannot be passed into E-J. I'm guessing they're letting it die and are working on something else.
Google Checkout is indeed dead, they want you to use Google Wallet now.