What I would do if I ran Tarsnap (2014)
kalzumeus.com
What I would do if I ran Tarsnap (2014)
1–10 of 91 posts
Re: What I would do if I ran Tarsnap (2014)
#2(2014)
Re: What I would do if I ran Tarsnap (2014)
#3(2014)
And it is still expensive today
Re: What I would do if I ran Tarsnap (2014)
#4> We’ll keep prosumer entry points around mainly because I think Colin will go nuclear if I suggest otherwise
So that kind of thinking is why every second thing I’d like to hobby-use is priced as a free trial with one missing crucial feature, then $300/mo. It might be rational even, but I’d expect the actual utility does have a negative term for I’m going to hate your service with a fiery passion (and probably also you) if you do this. (Cf recent discussion on customer “support” chatbots.)
> let’s boil it down to a simple intuition: people getting more value out of Tarsnap should pay more for it
That’s basically the definition of a discriminating monopolist and what gets you airline-style inscrutable pricing and the SSO tax, isn’t it? Again, screw that noise. I can’t really motivate this well, but to a first approximation I (a) dislike seeing pricing disconnected from costs; (b) cannot resist the urge to minmax thus cannot help disliking people who make it more difficult than it absolutely needs to be. Note that this does not contradict TFA’s conclusions, unlike the previous point, and another argument in it is actually very close to (b); it’s this specific argument for the conclusion that I’m disagreeing with.
> You know how every ToS ever has the “You are not allowed to use $SERVICE for illegal purposes” despite there being no convenient way to enforce that in computer code?
Yes I do, and I feel basically the same way about that as I do about stupid laws everybody tacitly agrees not to enforce: it erodes the whole edifice of a law/bureaucracy-based Enlightenment society. If you’ve put it in writing and not planning to sue over violations, you’re lying to me.
Re: What I would do if I ran Tarsnap (2014)
#5It's interesting to note that Colin - who apparently explicitly asked for this feedback from a close friend who happens to be an eminent domain expert - appears to have taken basically none of Patrick's advice in a decade.
I don't know the inside baseball, but if I was @patio11, I'd be more than annoyed by this. I might ratchet up to lightly insulted, given how master-of-the-obvious some of the advice is.
Re: What I would do if I ran Tarsnap (2014)
#6> We’ll keep prosumer entry points around mainly because I think Colin will go nuclear if I suggest otherwise So that kind of thinking is why every second thing I’d like to hobby-use is priced as a free trial with one missing crucial feature, then $300/mo. It might be rational even, but I’d expect the actual utility does have a negative term for I’m going to hate your service with a fiery passion (and probably also y…
Every saas does this, really. You want sso or an audit trail? 10x costs! Doesn't matter that they didn't need to add code and that it's even less for the vendor to manage, you have self selected as an Enterprise, pay Enterprise pricing.
Re: What I would do if I ran Tarsnap (2014)
#7It's interesting to note that Colin - who apparently explicitly asked for this feedback from a close friend who happens to be an eminent domain expert - appears to have taken basically none of Patrick's advice in a decade. I don't know the inside baseball, but if I was @patio11, I'd be more than annoyed by this. I might ratchet up to lightly insulted, given how master-of-the-obvious some of the advice is.
Advice is worth what you paid for it and even if you solicit advice you are not required to take it, especially if taking that advice implies you have to do stuff that runs counter to your nature and views.
Patrick's advice is very good: for Patrick. But for Colin it was more of an exercise in how you could run Tarsnap, not how he should run Tarsnap. Meanwhile, Tarsnap is still in business many years later, has happy customers and as far as I know happy people running it.
Re: What I would do if I ran Tarsnap (2014)
#8Re: What I would do if I ran Tarsnap (2014)
#9[deleted]
Re: What I would do if I ran Tarsnap (2014)
#10I applaud Colin's (Tarsnap Founder) attitude. Sure it could be priced better. Sure it could make much, much more than it currently does. But I dislike the notion that every software company needs to optimize for the same things. Tarsnap is a service that I am sure makes comfortable amount of money for its founder and has remained faithful to its initial audience. Why does anything other than that matters? Yes, some things Patrick points out are indeed low-hanging fruits, but I believe it's a conscious decision to completely ignore all the "optimisation" aspects.
Tarsnap doesn't even have any tracker on its homepage. Tarsnap has had the same basic pricing structure for the past ten years. It does one thing and does it well. I hate the pursuit of growth and everything that comes as a result: bloat, shiny landing pages, a/b testing, conversation rate optimisation.
Reminds me of the adage of a Mexican fisherman.
> “Afterwards? Well my friend, that’s when it gets really interesting,” answered the tourist, laughing. “When your business gets really big, you can start buying and selling stocks and make millions!”
> “Millions? Really? And after that?” asked the fishermen.
> “After that you’ll be able to retire, live in a tiny village near the coast, sleep late, play with your children, catch a few fish, take a siesta with your wife and spend your evenings drinking and enjoying your friends.”
> “With all due respect sir, but that’s exactly what we are doing now. So what’s the point wasting twenty-five years?” asked the Mexicans.