Driver.js: Product tours, highlights, contextual help and more
1–10 of 108 posts
Re: Driver.js: Product tours, highlights, contextual help and more
#2Thanks, as a user I hate it. As a developer this is a great library to use to satisfy product.
Re: Driver.js: Product tours, highlights, contextual help and more
#3This looks great. What does it do differently to Shepherd[0]?
Re: Driver.js: Product tours, highlights, contextual help and more
#4Is it just me that closes these as fast as possibly whilst grumbling about how annoying they are?
Re: Driver.js: Product tours, highlights, contextual help and more
#5Is it just me that closes these as fast as possibly whilst grumbling about how annoying they are?
No, but also a lot of users enjoy them. It's like marmite, you either love it or hate it.
Also note that most product managers love them.
Quite often they are a symptom of a UI that isn't descriptive to particularly discoverable.
Re: Driver.js: Product tours, highlights, contextual help and more
#6Is it just me that closes these as fast as possibly whilst grumbling about how annoying they are?
I think they are good when you can both skip them and do them later. Usually you can skip them but rarely can I find a way to restart it once I’ve decided I want to commit the energy to learn the app.
Re: Driver.js: Product tours, highlights, contextual help and more
#7Is it just me that closes these as fast as possibly whilst grumbling about how annoying they are?
Usually feels like a crutch for bad design, but some products just have a certain level of complexity
Re: Driver.js: Product tours, highlights, contextual help and more
#8This looks great. What does it do differently to Shepherd[0]? [0]: https://github.com/shipshapecode/shepherd
Driver, shepherd, you probably see where this is going...
Re: Driver.js: Product tours, highlights, contextual help and more
#9Is it just me that closes these as fast as possibly whilst grumbling about how annoying they are?
I think they are good when you can both skip them and do them later. Usually you can skip them but rarely can I find a way to restart it once I’ve decided I want to commit the energy to learn the app.
Step 1: open free tier or trial account with new app I want to take a look at
Step 2: open app, see your stupid tour, close it
Step 3: click around, realize this might be what I’m looking for but more complex than I realized
Step 4: look for that maybe-not-so-stupid tour again, realize there’s no way to restart it
It’s not all that different than opening up a piece of assembly-needed furniture that arrives in the mail. Usually I look to see it I can build it intuitively before I go to the instruction manual
Re: Driver.js: Product tours, highlights, contextual help and more
#10Is it just me that closes these as fast as possibly whilst grumbling about how annoying they are?
Depends on use case. When onboarding a user, it saves support emails when people can't figure out how to fulfill basic use cases. It also highlights new features that don't deserve main screen real estate but are requested.
It's only annoying when it's pointing out the obvious.