Fluency Trumps Speed
dispatch.do
Fluency Trumps Speed
1–3 of 3 posts
Re: Fluency Trumps Speed
#2fluency also places limitations on speed, being aware of a wider set of use cases requires wider examination of context to discover interpertive options, and that takes time
Re: Fluency Trumps Speed
#3fluency also places limitations on speed, being aware of a wider set of use cases requires wider examination of context to discover interpertive options, and that takes time
Great point.
And even worse: after spending the time to infer what the user wants -- the software might guess wrong.
Therefore it probably makes sense to constrain the software's use cases -- either i/ to specific functions (e.g. product, eng) or ii/ to specific roles across functions (e.g. management, support desk triage)
An added benefit of constraining use cases like this is that it's easier to market to a specific use case.