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Google has a consumer loyalty problem with their Pixel phones

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Re: Google has a consumer loyalty problem with their Pixel phones

#3

I'd bet if they reintroduced SD Card storage the loyalty numbers would increase.

Doesn't seem to be an issue for loyalty to iPhones. Ergo, I'd say that likely isn't what the problem is.

However, if you could get iOS on hardware from different manufacturers, loyalty to Apple for hardware would inevitably be lessened. If that was the case, I would consider an iOS device in some capacity.

Re: Google has a consumer loyalty problem with their Pixel phones

#4

I'd bet if they reintroduced SD Card storage the loyalty numbers would increase.

You mean the 3.5mm headphone jack?

I wanted to consider GrapheneOS, but I’m not sending my perfectly capable, lithium-battery-less, doesn’t-need-firmeware-update IEMs to convert to earbuds Google happens to sell branded and bundled to replace the port they dropped (just one model after teasing competing brands with their 5a).

Re: Google has a consumer loyalty problem with their Pixel phones

#5
I used to be a big fan, but they lost me when they stopped letting me access my data. On Google ROMs apps can store data that the user can't access. It is fucked up. This is my device and my data. So I switched to LineageOS as they respect my autonomy.

Re: Google has a consumer loyalty problem with their Pixel phones

#6
No joke, I lost mine in the woods, and it was inside of a faraday bag. I went to my cell phone company, got a new phone and a new sim that same day. I also went to Google and did an erase of the Pixel.

The next day, I went back to the woods and found my Pixel, still inside the faraday bag. The erase order hadn't gotten to the phone. It still hasn't. That's right: to this day, I've kept the phone in that bag, waiting and praying for some way to reverse the wipe command I gave to Google. One day, Google will enable me to reverse that wipe order, I have faith.

Re: Google has a consumer loyalty problem with their Pixel phones

#7
The Pixel business has failed

Forget about challenging Apple...the Pixel line barely competes with Samsung. There is no way this is a win for Google, and its long past time they gave it up.

Quality and software issues (from Google!) plague these phones. Even now, there is a trending story of an update that is causing phones to get hot...and this is from Google who controls the software, hardware, deployment...

And then there is the pure junk like the Pixel Watch and the upcoming tablet...inferior products that should never have been brought to market. Were even 100k Pixel Watches sold?

I was loyal until my Pixel 3 swelled to the point I was concerned it would catch fire

After that, back to Samsung...no problems since

Even if the Pixel phones were great products...they don't sell in volume. Time for Google to accept that Samsung runs the Android market.

Re: Google has a consumer loyalty problem with their Pixel phones

#8

No joke, I lost mine in the woods, and it was inside of a faraday bag. I went to my cell phone company, got a new phone and a new sim that same day. I also went to Google and did an erase of the Pixel. The next day, I went back to the woods and found my Pixel, still inside the faraday bag. The erase order hadn't gotten to the phone. It still hasn't. That's right: to this day, I've kept the phone in that bag, waiting…

this is the funniest thing I've read today. You could get a EMI blocking blanket from amazon, wrap it around your head and open your phone to copy the data. Or drive further into the woods where there is no signal to copy the data.

Then simply let it erase itself and reinitialize it from backup.

Re: Google has a consumer loyalty problem with their Pixel phones

#9

No joke, I lost mine in the woods, and it was inside of a faraday bag. I went to my cell phone company, got a new phone and a new sim that same day. I also went to Google and did an erase of the Pixel. The next day, I went back to the woods and found my Pixel, still inside the faraday bag. The erase order hadn't gotten to the phone. It still hasn't. That's right: to this day, I've kept the phone in that bag, waiting…

If the battery is flat, take the SIM out? Plug out your WiFi before you turn it on?

Re: Google has a consumer loyalty problem with their Pixel phones

#10
post #7

The Pixel business has failed Forget about challenging Apple...the Pixel line barely competes with Samsung. There is no way this is a win for Google, and its long past time they gave it up. Quality and software issues (from Google!) plague these phones. Even now, there is a trending story of an update that is causing phones to get hot...and this is from Google who controls the software, hardware, deployment... And th…

I thought the best use of a Google phone line was as a baseline reference device. The Nexus 5 is a great example. It had good specs (size/weight, screen, speed) and importantly price without any bloat.

That saying about premature scaling "You're not Google." seems to apply to design execution as well "Google, you're not Apple."

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