We apologize. We did a terrible job announcing the end of Docker Free Teams
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Re: We apologize. We did a terrible job announcing the end of Docker Free Teams
#2Good job on docker to come clean so quickly.
Re: We apologize. We did a terrible job announcing the end of Docker Free Teams
#3The third sentence in their apology is "This impacted less than 2% of our users." What is that supposed to convey? It feels like a handwave.
'We're sorry we mistreated you, look how small you are to us.'
Re: We apologize. We did a terrible job announcing the end of Docker Free Teams
#4Not sure how this changes anything.
Their open source program [1] only grants a free 1-year Docker Team subscription. After which time the whole system is unusable. And most of those features aren't what open source teams even need which is surely just basic multi-user access.
They really should have just tightened the entry criteria for their open source offering if they were so concerned about it being misused.
https://www.docker.com/blog/docker-sponsored-open-source-pro...
Re: We apologize. We did a terrible job announcing the end of Docker Free Teams
#5The third sentence in their apology is "This impacted less than 2% of our users." What is that supposed to convey? It feels like a handwave. 'We're sorry we mistreated you, look how small you are to us.'
The 2% they’re referring to are businesses that are using Docker’s hosted services for free. The majority of the outrage was from people thinking about the non-business users, that is, open source projects, which Docker unintentionally implied would be impacted by this change. Docker are apologising for their poor communication which made people think this change applied to more than just a tiny portion of the user base (who are probably happy to pay). They’re not apologising for the change.
Re: We apologize. We did a terrible job announcing the end of Docker Free Teams
#6The third sentence in their apology is "This impacted less than 2% of our users." What is that supposed to convey? It feels like a handwave. 'We're sorry we mistreated you, look how small you are to us.'
One of the difficulties of public relations is communicating to multiple audiences at once. One of Docker’s audiences are the paying customers who outside that 2% and would want some assurance that if docker makes errors, those errors are smaller in magnitude. This statement seems like it is aimed at assuaging the worries of that audience. Is it good practice? I do not know.
Re: We apologize. We did a terrible job announcing the end of Docker Free Teams
#7If they are listening to feedback, first is that a 30 day timeframe sends the message that "we feel our profit is more important than whatever else you are working on, so much that you should either pay us, or if you cannot afford it, immediately halt your other activities to reduce our costs." None of that builds trust.
As someone affected, I'm ok with paying.
* I don't like feeling tricked
* I don't like feeling held hostage
* Make your changes in a manner that preceding the announcement with "SURPRISE!" wouldn't be fitting
This was done with no notice--basically a bill for RIGHT NOW with no warning, and it seems that the only reason for that was greed? Docker just hit 100 million in ARR. I mean, really, you can't afford to role this out gracefully?!?
Re: We apologize. We did a terrible job announcing the end of Docker Free Teams
#8The third sentence in their apology is "This impacted less than 2% of our users." What is that supposed to convey? It feels like a handwave. 'We're sorry we mistreated you, look how small you are to us.'
The 2% they’re referring to are businesses that are using Docker’s hosted services for free. The majority of the outrage was from people thinking about the non-business users, that is, open source projects, which Docker unintentionally implied would be impacted by this change. Docker are apologising for their poor communication which made people think this change applied to more than just a tiny portion of the user b…
> Less than 2% of Docker users have a Free Team organization on their account.
I don't think so. The quote above is what they say on that page, and I think that is a pretty useless metric. It affects 2% of all Docker Hub users, 100% of all Free Team users.
Re: We apologize. We did a terrible job announcing the end of Docker Free Teams
#9The third sentence in their apology is "This impacted less than 2% of our users." What is that supposed to convey? It feels like a handwave. 'We're sorry we mistreated you, look how small you are to us.'
I think that was an attempt to describe that the change won't delete tons of projects like many believed, and break downstream users, not that it was too small of a group to care about.
Re: We apologize. We did a terrible job announcing the end of Docker Free Teams
#10I already moved my relevant containers to GHCR.
Side note - Google's "crane" CLI tool was marvelous for this purpose.