According to my mom, the computer repair guy came in complete uniform, in fact he was wearing his ID AND name tag. After about 30 minutes, my sister’s laptop was up and running again. My cousin was with the repair guy the whole time and he was sure that the repair guy did no hocus pocus. Whew, issue solved.
You can visit their website at www.thumbtack.com. It’s a pretty neat site, user friendly too. I also got the chance to browse their site and it says their looking for good engineers. Anyone interested should check out their job listing at http://www.thumbtack.com/jobs. Who knows? You might just get that job!