Just tried this to see how well it works and I'm impressed - it took less than 30 min to set up a ticket triage system for Home Depot from the OpenAI quickstart. No need to set up intents or build conversation flows or anything, GPT3 labels can customer inquiries with high accuracy and knows when an issue is unrelated to Home Depot support.
Show HN: Classify support tickets with GPT3
getbuff.github.io