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Tell HN: Brother printers now locking out non-OEM paraphernalia

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Tell HN: Brother printers now locking out non-OEM paraphernalia

#1
I recently bought a Brother colour laser printer, with the understanding that OEM toner was not chip-locked.

Wanting to update the firmware, and being on Linux, I started to look at ways to do it manually.

After finding a few guides to do so manually:

https://wiki.archlinux.org/title/CUPS/Printer-specific_probl... https://www.earth.li/~noodles/blog/2015/11/updating-hl3040cn...

I decided to poll my printer. I then noticed an OSS/python project to just handle it via a package. However, I noticed this issue:

https://github.com/sedrubal/brother_printer_fwupd/issues/9

Startled, I Googled... and the printer listed is an inkjet. For a second I was relieved, but then started to search for other issues, and found this:

https://www.reddit.com/r/printers/comments/s9b2eg/brother_mf...

Not only is the above, post-sale firwmware update a change of what I understood to be Brother's historical policy, the method is beyond evil.

Brother seems to be apparently accepting the ink, but then purposefully making the print quality poorer.

I literally cannot think of something, product wise, more evil. It's one thing to say "We refuse to use 3rd party toner", and another to accept the toner, and then just purposefully print like garbage.

I was a happy HP customer for years, and only switched to Brother (which, by all accounts, is a much smaller / less renowned company) for the sole reason to not be vendor locked.

I will likely return this printer, but thought HN should know what Brother seems to be up to.

Re: Tell HN: Brother printers now locking out non-OEM paraphernalia

#4
I have nothing but bad things to say about Brother. I will never buy another one.

Last purchase was a $350 multifunction color laser printer that stopped turning on. I was just over the one year warranty and no support from Brother and their authorized service centers want to put me on a commercial support plan. I bought it for my wife, a teacher, because the school copiers were always broken or unavailable.

HP makes shitty printers but they will actually help you get something replaced in my experience.

Re: Tell HN: Brother printers now locking out non-OEM paraphernalia

#8

Ok... so if I need a printer, that won't fuck me with stuff like this, what should I buy now? Except HP of course, and now Brother

Printers in general suck, but... Canon? Haven't had any headaches since I switched to them from HP. Then again, since it has been a few years, it's possible that they too went downhill since.

Re: Tell HN: Brother printers now locking out non-OEM paraphernalia

#9

Ok... so if I need a printer, that won't fuck me with stuff like this, what should I buy now? Except HP of course, and now Brother

Not sure about the laser side, but for inkjets, the Epson EcoTank line is the best at not fucking you - it uses ink bottle refills, no cartridges in sight.

Re: Tell HN: Brother printers now locking out non-OEM paraphernalia

#10

Ok... so if I need a printer, that won't fuck me with stuff like this, what should I buy now? Except HP of course, and now Brother

Not sure about the laser side, but for inkjets, the Epson EcoTank line is the best at not fucking you - it uses ink bottle refills, no cartridges in sight.

I had one, looks good at first, but a few months on, the inkjet is just stuck with ink
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