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Discord is a black hole for information

knockout.chat

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Re: Discord is a black hole for information

#4
I experienced this when I bought a niche 3D printer (a CR30, which is a belt printer).

The machine required a lot of finessing to get working properly, and almost all of the information was in discord channels.

The people writing and sharing info in those channels were of course very gracious and helpful, but it was frustrating to try and search for things there instead of on a traditional forum.

Re: Discord is a black hole for information

#5
Discord is a chat program. Chat comes and goes. The fact that search sucks is a feature. If you need a good search feature, good categorisation, etc then you need a forum or something similar. People use Discord because they don't want a forum, they want a chat.

Re: Discord is a black hole for information

#6
Endless scrolling is a black hole for information. And the hawking radiation that comes out is keyboard diarrhea.

If I were trying to subtly encourage pounding out content free crap, I would probably want people to use difficult to search, non paginated scroll feeds as much as possible.

Discord might be a black hole, but Discourse has some of the same properties. Facebook is the same way.

Anything that funnels people into multi-thousand post individual pages is going to lose information.

Old proboards forums, github issues, and wikis don't have this problem. Content is in smaller blocks that can be linked to easily, and there is a strong culture of keeping topics focused. You don't have multiple unrelated conversations in one place.

You can jump to the end or beginning of a thread when quickly skimming to see if it's relevant.

And you can see all threads in a given time period pretty easily with pagination, when you want to understand the larger picture at a point and time.

These are all things that are useful both for a sense of community and for technical work itself.

Re: Discord is a black hole for information

#7
What is strange about Discord is this great discrepancy between the ones that love it and the ones that hate it. If I were to guess on the reason of why that might be it would be that Discord is probably really good for the people that are constantly on it, and don't really miss any communication going in. These people have probably been there for some time so they don't feel the problem of not knowing where the past information is, because they were there when that information was communicated and therefore never need to look back at it. These people will (obviously) recommend using Discord, since it works so well for them!

The problem arises when you have people that just now-and-then hop into the Discord. These people are not in the "clique" so they don't feel comfortable talking/discussing too much in the channels, and they also really have no clue where to go for any of the lost information these super users don't even think about. This is probably why I never really use Discord except for voice, since I just don't get anything at all from reading an endless chat log. It's like being someone stepping in to a tight knit friend group with a long history and no way of looking into it.

Discord will most likely have to figure out how they can keep it so that it works for these super users, but somehow make the information organized for people that aren't hard core community members.

Edit: Wrote "clique" wrong

Re: Discord is a black hole for information

#8
https://theoptionselect.com/2020/02/12/tutorial-just-check-t...

"With the release of Granblue Fantasy Versus, many players are getting into fighting games for the first time ever. But often for new players, the genre can seem to be daunting or overwhelming. But luckily it’s easier than ever to learn how to play. All you need to get started is to just join the Discord. No, not that Discord, the other one."

Re: Discord is a black hole for information

#9
post #5

Discord is a chat program. Chat comes and goes. The fact that search sucks is a feature. If you need a good search feature, good categorisation, etc then you need a forum or something similar. People use Discord because they don't want a forum, they want a chat.

Just don't use one of those modern forums that basically act like chat rooms...

Chat and forums/wikis should probably be integrated in one app again, like the old shoutboxes on forums.

Re: Discord is a black hole for information

#10

Endless scrolling is a black hole for information. And the hawking radiation that comes out is keyboard diarrhea. If I were trying to subtly encourage pounding out content free crap, I would probably want people to use difficult to search, non paginated scroll feeds as much as possible. Discord might be a black hole, but Discourse has some of the same properties. Facebook is the same way. Anything that funnels people…

The UI should differentiate between comment and relevant contextual replies. None of the existing social networks manage that properly.
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