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Shenanigans on Microsoft Feedback Hub

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Re: Shenanigans on Microsoft Feedback Hub

#3
Companies do this sort of thing all the time. Leave a bad review on the Google play store. It won't be edited immediately but it might become impossible to find or vanish quickly under lots of good ones.

Image management is a lot easier when you own the platform it needs to be managed on. Microsoft used to have a User Voice board. I wrote a complaint at length about Teams being a steaming hot pile of . Lots of other people did too. They're retiring it now and have "ended their partnership" with user voice

Re: Shenanigans on Microsoft Feedback Hub

#5
Feedback Hub indeed seems to be useless - because it is designed to act as a sink hole.

Yet the topic the author of this article and apparently hundreds of others are describing as a show-stopping miss of Windows 11: The ability to see open documents ungrouped on the task bar. That's not a "bug" which needs to be addressed directly by developers.

And really? That alone is a reason to go through a harrowing downgrade process to an earlier OS version?

Not a regular Windows user, but I found that feature to be almost toxic UX - the open documents on the task bar all looked the same, and not different enough from the app icon, to make it a time / click-saving feature. I ended up clicking on each one until the correct window was in front.

It surely was worse UX than simply cycling through all open windows by the keyboard shortcut. Which isn't exactly power-user knowledge.

Re: Shenanigans on Microsoft Feedback Hub

#6
I've heard the tool's internal frontend (OCV) is equally frustrating to use by employees; and because of the huge amount of useless replies (that the author mentioned) in most teams it's only used for sentiment analysis on keywords ('people generally hate/love the new FooBar feature').

A friend working for MS in Office mentioned they're actually trying to gather customer feedback out of the random bottomless well there, but slim pickings.

Re: Shenanigans on Microsoft Feedback Hub

#8
post #4

Windows 11 is so obviously a no go, games and office was Microsoft's last redoubt for relevance on personal hardware. Here's a prediction: in ten years this company will be smaller and called "Azure"...

Have to agree.

In fact the clusterfuck going on with desktop frameworks seems to be related to WinDev not knowing where to go.

Most likely it isn't any accident that many key figures that are still at Microsoft have now moved into Azure division, where I also have to acknowledge, POSIX has won on the cloud space (aka timesharing rebranded).

Re: Shenanigans on Microsoft Feedback Hub

#10
post #2

"We are listening to your feedback" is corporate speech for "we don't give a shit about your opinion" especially when Microsoft is involved.

I completely agree - and have similar thoughts about "we look forward to continuing the conversation" as a way to close down a discussion (possible translation: "it's lunch time and it's mac and cheese today! see ya").

However, assuming good intent: how would you determine whether they are listening? (or continuing the conversation, in the latter case)

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