Lost access to the game Throne: Kingdom at War

5 days ago I lost access to the game Throne: Kingdom at War. Infinite loading, page freezes. Provider says everything is fine, and other sites are responding as usual. Support is silent. Is anyone playing? Can you throw some feedback to support? I will try to use some kind of VPN from the article https://en.vpnwelt.com/vpn-for-gaming/. I used to use ExpressVPN and IPVanish, but I was not satisfied with this one.