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Canceling NYT subscription using Twilio and Google speech to text

medium.com

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Re: Canceling NYT subscription using Twilio and Google speech to text

#2
Paul Graham and Balaji really don't like the New York Times. Can't blame them really. The NYT lets you subscribe online, but you can only unsubscribe by calling them or talking to them through chat.

I made a repo where users can talk to someone at support to cancel their NYT subscription. It uses twilio to place the call, and streams the audio through websockets to google's speech to text api. When it hears that you are next in line, it forwards you the call.

Here's the github repo: https://github.com/toshvelaga/cancel-NYT

Here's the writeup: https://medium.com/@toshvelaga/cancel-your-nyt-subscription-...

Re: Canceling NYT subscription using Twilio and Google speech to text

#4

I prefer a simpler, low-tech solution: cancel the credit card account you used to subscribe. I do this every 3 months or so as a general fraud-prevention measure.

ahhh this is a very elegant solution. Haha I suppose mine is over-engineered