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Welcome to the Cloud - "Your Apple ID has been disabled."

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Re: Welcome to the Cloud - "Your Apple ID has been disabled."

#6
Something similar happened to me a while back. I noticed that several smiley face/emoticon applications had been downloaded using my account. They removed my credit card from my account and drained my iTunes gift card.

Apple caught the problem and e-mailed me to ask if it was me. I told them no. They disabled my account, refunded the gift card money, and asked me to write them once I was satisfied that my computer was secure (just in case it was key-logged [I was not].)

I wrote them back the next day and told them everything was good to go. They enabled my account and I signed in and changed my password.

I didn't lose any of my purchased items and I could have had the account back the same day had I chosen to.

I recall a while back that there were quite a few iTunes accounts that had been compromised. I used a very non-trivial password, too, so I'm rather surprised that mine was one of the compromised accounts. I'm still curious as to how it happened.

Re: Welcome to the Cloud - "Your Apple ID has been disabled."

#7
post #3

Note the comment about credit card security codes. This dude is all the way hacked.

No, there are no credit cards attached to my account. The commenter is mistaken. I also haven't received an emailed receipt so I suspect a larger backend hack. My systems are secure.

Re: Welcome to the Cloud - "Your Apple ID has been disabled."

#8
post #3

Note the comment about credit card security codes. This dude is all the way hacked.

Sounds like it. When this happened to me, they removed my credit card from my account because, I assume, they couldn't get past whatever fraud mechanics were in place. That, or they like stealing gift cards but don't want to commit credit card fraud. ;)

Re: Welcome to the Cloud - "Your Apple ID has been disabled."

#9
post #3

Note the comment about credit card security codes. This dude is all the way hacked.

No, there are no credit cards attached to my account. The commenter is mistaken. I also haven't received an emailed receipt so I suspect a larger backend hack. My systems are secure.

In my compromise I did receive e-mail receipts. Interesting.

Re: Welcome to the Cloud - "Your Apple ID has been disabled."

#10
post #3

Note the comment about credit card security codes. This dude is all the way hacked.

No, there are no credit cards attached to my account. The commenter is mistaken. I also haven't received an emailed receipt so I suspect a larger backend hack. My systems are secure.

Depending on when this happened, keep in mind that Apple often delays receipt emails for up to a day (in my experience) and bundles the purchases of that day into one receipt.

So again, depending on when it happened, you may simply not have received the receipt yet.

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