DigitalOcean has the worst reviews I've ever seen

For some reason most reviews on trustpilot are negative for pretty much all companies I interact with. I think it's just where people go to complain...

This is funny because I absolutely think DO is one of the top 2 "small" cloud infra providers and none of those reviews have changed my mind, maybe I'm struck with a bit of "it wouldn't happen to me" syndrome.

Does anyone have anything good to say about TrustPilot? How does it's business model (and the incentives it produces) differ from Yelp?

I like this one:

> They lost thousands of dollars because they couldn’t reset my password without my dads Photo ID because I used his credit card in the past (we got the same name I’ll show you my ID I just legally can’t talk to my dad so I can’t get that ID or billing info)

Seems like most of them are.. kinda suspicious users.

I’ve had good experience with do for small projects. I have not used it for anything major. There are of course horror stories kicking around for every cloud provider, the medicine for each is just some variant of “have backups outside of that cloud” (except for cost overruns, but dos pricing seems more predictable than some other providers)

It sounds like the perl and pain of being a low-cost service provider.

I’m not sure I’ve had a bad interaction with Digital Ocean, and their service offering keeps getting better.

Review sites are certainly where people go to complain, but i’m also very suspicious now a days of people gaming reviews.