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Why my Mom Bought an Android, Returned It, and Got an iPhone

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Re: Why my Mom Bought an Android, Returned It, and Got an iPhone

#2
I heard from a few friends at google that there are pretty intense discussions going on right now about what they can demand from their partners.

They had to bend over backwards for the carriers and manufacturers at first because they were the new kid on a very crowded block. but now they are the market leader and should use that leverage to demand a certain standard for Android units.

Re: Why my Mom Bought an Android, Returned It, and Got an iPhone

#3
Probably one of Android's biggest issues is the fact that the carriers keep messing with the phone - slowing it down, installing crapware, making unnecessary UI changes, etc. For example, any given Verizon Android phone has a bunch of crap apps that I can't remove or move to the SD card despite the fact that they are the primary reason that I am running out of space on the flash memory. And they completely reskinned the Droid 2's UI, and it looks ugly.

If the carriers would ship their phones with stock, performance-optimized Android software, people wouldn't have so many complaints about Android. No one buys "Visual Voice Mail" or "ThinkFree Office," and all it's doing is ticking people off.

However, at this point I have given up on finding motivations for the actions of Verizon and AT&T, and have concluded that they are just evil.

Re: Why my Mom Bought an Android, Returned It, and Got an iPhone

#6
The real issue here is not the hardware and not Android, but what device manufacturers and network providers cram down the throats of their customers. Custom UI enhancements/replacements, useless bundled apps that can't be removed, and the removal of standard, OS-delivered features. None of this should have been new or a surprise to the writer's mom, who was coming to Android from a feature phone. Feature phones have been plagued with the same crap for years, except they don't have a marketplace full of replacement apps that range from the serviceable to the remarkable.

I'm glad the author's mom found a smartphone she likes, but this isn't an Android problem. It may very well be a Google problem, since Apple was indeed successful in keeping the kruft off the iPhone, but Android devices come to market in a completely different way than iPhones, and as long as we sign over our rights in exchange for a $400 device discount we're going to have to deal with some of it.

Re: Why my Mom Bought an Android, Returned It, and Got an iPhone

#7
That was pretty misleading. Not Android was the culprit, but the carrier's crapware.

I never understood why people would not actually buy their phones and then decide on a contract or prepaid to go with it? I even bought mine off Ebay in excellent condition and almost full warranty (2 years in Germany) so much cheaper that I still have not reached the difference to the "normal full or subsidized price" with my monthly contract payments.

Re: Why my Mom Bought an Android, Returned It, and Got an iPhone

#8

Probably one of Android's biggest issues is the fact that the carriers keep messing with the phone - slowing it down, installing crapware, making unnecessary UI changes, etc. For example, any given Verizon Android phone has a bunch of crap apps that I can't remove or move to the SD card despite the fact that they are the primary reason that I am running out of space on the flash memory. And they completely reskinned…

My take is that the carriers know that differentiation is crucial to keeping a loyal customer base. And since they are having a hard time adding value, they're trying to differentiate by removing value.

Re: Why my Mom Bought an Android, Returned It, and Got an iPhone

#10
post #7

That was pretty misleading. Not Android was the culprit, but the carrier's crapware. I never understood why people would not actually buy their phones and then decide on a contract or prepaid to go with it? I even bought mine off Ebay in excellent condition and almost full warranty (2 years in Germany) so much cheaper that I still have not reached the difference to the "normal full or subsidized price" with my monthl…

From what I understand, the mobile phone system in the EU works differently than in the US. In the US, almost all phones are bought at carrier-subsidized prices - i.e. much cheaper than buying the phone standalone. The catch is that you have to sign for a 2-year contract with that carrier to get the subsidized prices. The prices for mobile phone plans in the US are much higher because they include the phone subsidy.

And while in theory you could just buy a phone and then decide on a contract, if you do that, you don't get a discount on your plan - i.e. you're still paying for the phone subsidy that you never used. So, buying a phone then buying a contract for it costs even more.

It's a stupid system, but unfortunately the carriers are all evil and don't want to change it because it lets them overcharge and deliver crapware.

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