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Xsolla fires 150 employees using analysis of chat and email activity

gameworldobserver.com

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Re: Xsolla fires 150 employees using analysis of chat and email activity

#2
I guess that beats doing Pulse Check surveys.

I mean obviously there are internal problems if that many people are disengaged to the point of needing to be let go, but after reading the letter, if the company follows through on helping everyone find a new job, it could have been worse?

Re: Xsolla fires 150 employees using analysis of chat and email activity

#4
I am often surprised how often email and slack chat volume corresponds to how productive an employee is. I’ve often had employees I’ve had to fire or resigned that after the fact I check their activity and they basically aren’t doing anything.

But using this data without the context is pretty foolish.

Re: Xsolla fires 150 employees using analysis of chat and email activity

#6
"You received this email because my big data team analyzed your activities in Jira, Confluence, Gmail, chats, documents, dashboards and tagged you as unengaged and unproductive employees. In other words, you were not always present at the workplace when you worked remotely."

Sweet.

Maybe we are hitting the day when all of your code commits, all communication, location in the building, telecommute meetings, etc. etc. could be run through the Big Machine and give you a grade. All automated.

A parrot could be trained to fire people in a special HR chamber.

Re: Xsolla fires 150 employees using analysis of chat and email activity

#7
Reminds me of a story I heard from a friend.

Some consulting firm came in to the company and decided, based on number of commits (or some such metric), that one particular engineer was the lowest performing engineer on the team. So, management fired them.

Turns out that engineer was the one who everyone side-channeled with to get help when blocked. They were the one who knew the system best and were enabling everyone's productivity, it just didn't show up in the metrics.

I wonder how many false positives they got here.

Re: Xsolla fires 150 employees using analysis of chat and email activity

#8
The only thing surprising about this is it happened in a tight labor market. Perhaps it isn’t tight for this industry/market?

I was in the room one time when HR decided to let go of 250 people based on the sq footage rate of the office they worked in. It’s not at all odd that in the post office world they are looking at other dumb metrics for these decisions.

Re: Xsolla fires 150 employees using analysis of chat and email activity

#9
post #2

I guess that beats doing Pulse Check surveys. I mean obviously there are internal problems if that many people are disengaged to the point of needing to be let go, but after reading the letter, if the company follows through on helping everyone find a new job, it could have been worse?

> obviously there are internal problems

Exactly. If 150 employees are not productive I hesitate to conclude that that's entirely the fault of the employees. Maybe it's not that those people are wholly unproductive, rather that they're culling the worst ones as a weird way of boosting productivity (also scares the others into working harder, I guess)

Re: Xsolla fires 150 employees using analysis of chat and email activity

#10

I am often surprised how often email and slack chat volume corresponds to how productive an employee is. I’ve often had employees I’ve had to fire or resigned that after the fact I check their activity and they basically aren’t doing anything. But using this data without the context is pretty foolish.

That’s a gooood reason.
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