'Unbearable': Restaurant customers are being nightmares lately
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Re: 'Unbearable': Restaurant customers are being nightmares lately
#2It's quite shocking the first time you take a job in anything customer service and realize what a lot of people out there are really like.
Re: 'Unbearable': Restaurant customers are being nightmares lately
#3What if the people are just as terrible as they always were, but customer services staff have had a break?
It doesn’t take long observing most customer service operations to see poor behaviour.
Re: 'Unbearable': Restaurant customers are being nightmares lately
#4It's quite shocking the first time you take a job in anything customer service and realize what a lot of people out there are really like.
Abolish tipping so people can be treated as they deserve. Put the cost of labor into the price of goods sold like every other industry.
Re: 'Unbearable': Restaurant customers are being nightmares lately
#5It's quite shocking the first time you take a job in anything customer service and realize what a lot of people out there are really like.
Abolish tipping so people can be treated as they deserve. Put the cost of labor into the price of goods sold like every other industry.
I tend to over tip and be ignored by wait staff so that sounds great to me.
Re: 'Unbearable': Restaurant customers are being nightmares lately
#6The Mask policy exacerbate it. It dehumanize person when you can't see their face.
Re: 'Unbearable': Restaurant customers are being nightmares lately
#7What if the people are just as terrible as they always were, but customer services staff have had a break? It doesn’t take long observing most customer service operations to see poor behaviour.
The article is highly anecdotal, but what it claims is bad customers have gotten worse and nice customers have gotten nicer.
Re: 'Unbearable': Restaurant customers are being nightmares lately
#8It's quite shocking the first time you take a job in anything customer service and realize what a lot of people out there are really like.
Abolish tipping so people can be treated as they deserve. Put the cost of labor into the price of goods sold like every other industry.
Tipping also has a troubling history with regard to former slaves
https://www.usatoday.com/story/news/factcheck/2020/12/16/fac...
Re: 'Unbearable': Restaurant customers are being nightmares lately
#9The Mask policy exacerbate it. It dehumanize person when you can't see their face.
Indoor dining in the Bay Area has been mask free for months (the SF Gate is a San Francisco publication).
Re: 'Unbearable': Restaurant customers are being nightmares lately
#10What if the people are just as terrible as they always were, but customer services staff have had a break? It doesn’t take long observing most customer service operations to see poor behaviour.
Near as I can tell from people in the industry - people are being 10x worse than they were before, and they were pretty bad before. In clearly objective ways, like starting fights with other customers, starting fights with staff, etc.
Covid tightened the screws on a lot of folks mentally, and it’s really clear which direction some people went.