Mozilla now banning people for grumpy bug reports
bugzilla.mozilla.org
Mozilla now banning people for grumpy bug reports
1–10 of 119 posts
Re: Mozilla now banning people for grumpy bug reports
#2good.
Re: Mozilla now banning people for grumpy bug reports
#3Richard Mlynarik is a hacker with a deservedly excellent reputation. And sometimes he has a sharp tongue which in context can be both enjoyable and terrifying.
But here's the important part for entrepreneurs: what percentage of users of mozilla products or any product bother to submit bug reports?
What Richard is doing here is investing his time into making Mozilla better. I am always amazed at the projects and companies that hold their users in contempt and get upset when bug reports or forum messages express a user's frustration. What they should be doing is sincerely expressing their thanks that the user would give them any message at all, and not just switch to a competitor, or just badmouth them to their friends.
I see nothing in this bug report that deserves banning, and it is certainly Mozilla's loss and their user's loss that they would ban Mlynarik instead of listening to him.
And to make matters worse, he's absolutely correct here too.
Re: Mozilla now banning people for grumpy bug reports
#4Good. When filing bug reports you should try to work with the team and be as helpful as possible in solving the issue. Being a dick does not help anyone.
Re: Mozilla now banning people for grumpy bug reports
#5Good. When filing bug reports you should try to work with the team and be as helpful as possible in solving the issue. Being a dick does not help anyone.
Expressing frustrations is not being a dick.
Re: Mozilla now banning people for grumpy bug reports
#6Richard Mlynarik is a hacker with a deservedly excellent reputation. And sometimes he has a sharp tongue which in context can be both enjoyable and terrifying. But here's the important part for entrepreneurs: what percentage of users of mozilla products or any product bother to submit bug reports? What Richard is doing here is investing his time into making Mozilla better. I am always amazed at the projects and compa…
He was being a complete idiot in his bug report. The moderator stated that he has been warned many times before. He completely deserved to be banned after being warned that his actions will result in being banned.
Sure, he is submitting bug reports, but his childish behavior shouldn't have to be tolerated because of this.
Re: Mozilla now banning people for grumpy bug reports
#7Re: Mozilla now banning people for grumpy bug reports
#8Richard Mlynarik is a hacker with a deservedly excellent reputation. And sometimes he has a sharp tongue which in context can be both enjoyable and terrifying. But here's the important part for entrepreneurs: what percentage of users of mozilla products or any product bother to submit bug reports? What Richard is doing here is investing his time into making Mozilla better. I am always amazed at the projects and compa…
Correct - it was a great bug report. Without the expression of frustration then the nature of the bug would not have been clear.
Reports like this from my customers would be brilliant.
Re: Mozilla now banning people for grumpy bug reports
#9How on earth does that deserve a ban?
Mozilla would hate to have Linus Torvalds as a contributor.
Re: Mozilla now banning people for grumpy bug reports
#10Earlier quoted context omitted.
Expressing frustrations is not being a dick.
Expressing frustrations in a completely smart ass way is being a dick.
Regardless of whether he was being a dick or not, the issue is still there. A helpful dick is still valuable, and banning him is really only hurting the project as a whole.