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Why I distrust Google Cloud more than than AWS or Azure

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Re: Why I distrust Google Cloud more than than AWS or Azure

#4
I don't know, seems to be mostly filled with speculation and anecdotes. I can find similar anecdotes of bad behavior by Amzon, for example claims of using AWS to steal its users' business ideas[1].

Admittedly, the original author's title of "Why I distrust Google Cloud more than AWS or Azure" much better describes their position than the editorialized title of the HN submitter ("Why Google Cloud is less trustworthy than AWS or Azure").

1: https://news.ycombinator.com/item?id=23929044

Re: Why I distrust Google Cloud more than than AWS or Azure

#6
post #2

What left a bad taste in my mouth is any quota increase getting rejected unless you got on a phone call with sales and listened to an upsell speech. I'm trying to give you money and you're putting roadblocks in front of me.

I had a similar problem. We wanted to get on a call to resolve it quickly, but was instead forced into an email chain where I received a reply every 3 weeks.

Re: Why I distrust Google Cloud more than than AWS or Azure

#9
Google generally does not come off to me as having a great customer support culture. To appreciate the scale of the issue, take a look at the hoops and blackboxes merchants who want to be listed on Google Shopping have to go through and all the horror stories online. I did notice on Google Workspace and Google One that they do seem to be trying to improve the support experience.
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