Adobe charges subscription cancellation fee
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Adobe charges subscription cancellation fee
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Re: Adobe charges subscription cancellation fee
#2What if you don't pay?
Re: Adobe charges subscription cancellation fee
#3I was hit with this last year while struggling for funds. Upon seeing the cancellation fee, I simply reported my credit card lost, changed the contact details on my adobe account, and then just left the account to rot. Adobe will never see another dime from me.
Re: Adobe charges subscription cancellation fee
#4Ha, this happened to me and I circumvented this by switching my plan to a new plan which kicked off some trial grace period, at which point I cancelled my entire plan. No cancellation fee.
Me 1: Adobe 0
Re: Adobe charges subscription cancellation fee
#5I was hit with this last year while struggling for funds. Upon seeing the cancellation fee, I simply reported my credit card lost, changed the contact details on my adobe account, and then just left the account to rot. Adobe will never see another dime from me.
I think a chargeback would have been more appropriate.
Re: Adobe charges subscription cancellation fee
#6When you sign up you agree to the fee being broken up in installments. I think they have spelled it out pretty clearly, actually one could consider it ‘free’ financing in a sense. While I don’t like what they have done I don’t see what the big deal is with it.
Re: Adobe charges subscription cancellation fee
#7Ontop of all this, when trying to uninstall Adobe products through Windows' Add or Remove Programs, you need to create/ login with an online account. Adobe is literally the scummiest company ever.
Re: Adobe charges subscription cancellation fee
#8I was hit with this last year while struggling for funds. Upon seeing the cancellation fee, I simply reported my credit card lost, changed the contact details on my adobe account, and then just left the account to rot. Adobe will never see another dime from me.
FYI, this isn't always bulletproof. I got a new card number from my bank a couple years ago and was still charged for a subscription I had set up prior to that. I know the company involved wasn't doing anything shady because I run the company.
I emailed Stripe (my payment processor) to find out how my subscription had migrated to the new card and they said that the feature had been added some time back. So even if you get a new card number, don't be surprised if your subscriptions follow you around.
Re: Adobe charges subscription cancellation fee
#9I was hit with this last year while struggling for funds. Upon seeing the cancellation fee, I simply reported my credit card lost, changed the contact details on my adobe account, and then just left the account to rot. Adobe will never see another dime from me.
FYI, this isn't always bulletproof. I got a new card number from my bank a couple years ago and was still charged for a subscription I had set up prior to that. I know the company involved wasn't doing anything shady because I run the company. I emailed Stripe (my payment processor) to find out how my subscription had migrated to the new card and they said that the feature had been added some time back. So even if yo…
Very interesting. Thanks for the tidbit.
Re: Adobe charges subscription cancellation fee
#10What's next, Adobe? Are you sending people to collections if they don't pay up?
This scummy behavior is not OK.