Everything on Amazon Is an Ad
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Everything on Amazon Is an Ad
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Re: Everything on Amazon Is an Ad
#2In all these other places there is a contention between getting the customer exactly what they might want (discovery) and getting the customer to buy what you want. Note that stores want the customer to buy items that will most cost them (overstock) as well as items that will most profit them.
This way the store manages this contention becomes a key part of its public image / brand, and affects its long term perception and customer base.
How this heavy push from personalised recommendations to personalised advertising will affect amazon is going to be interesting.
Re: Everything on Amazon Is an Ad
#3Re: Everything on Amazon Is an Ad
#4When a store owns its own inventory it is natural to tailor recommendations to optimise margin gain - its largely testament to the technological illiteracy of brick and mortar stores that margin is rarely factored into personalised web positions such as search results. It is very much factored in when designing store layouts, catalogues, and ad campaigns. In all these other places there is a contention between gettin…
Re: Everything on Amazon Is an Ad
#5Re: Everything on Amazon Is an Ad
#6Between this issue, the general untrustworthiness of the reviews, and the fact that I can quite often find a better deal on masking tape, undershirts, or whatever else at my local brick-and-mortar store or a more specialized big-box retailer’s website, I actually rarely shop at Amazon anymore. I do still buy there—especially for certain categories, such as streaming videos—but I used to do SO much of my shopping at A…
Re: Everything on Amazon Is an Ad
#7Re: Everything on Amazon Is an Ad
#8Re: Everything on Amazon Is an Ad
#9eBay (mentioned in the article) has gotten pretty bad in this way lately. There are plenty of categories where the sponsored listings are a tiny or non-representative subset of the whole.
So if you start browsing by jumping from suggestion to suggestion, you rapidly exhaust the available paid listings. Will customers recognize they aren't seeing everything, then continue to dig and search to find more, or will they decide they're out of luck and leave?
I could imagine tweaking it to a feed where paid listings are n times more likely to be shown, but filling in a few slots from random unadvertised products in the category.