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Before buying a NYT subscription, here's what it'll take to cancel it

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Re: Before buying a NYT subscription, here's what it'll take to cancel it

#4
The marketing/sales talk like, “Am I to understand you’d like to cancel even though our product could be saving you $xx in time and money?” repulses me to no end. I understand they’re trying to keep a customer. I just hate the leading questions. I hate that I feel like they’re trying to outwit me, or trick me into realizing I’m so silly for wanting to cancel something.

Even though I might cancel products, the cancellation isn’t always forever. I’ll gladly go back to companies that treated me well. However, companies that pressure me to stay I typically write off as scummy and won’t go back if the need arises.

Re: Before buying a NYT subscription, here's what it'll take to cancel it

#8
I'm surprised how many publications went the route of selling subscriptions to a virtual paper. I can't bring myself do to it. If it was just a 75 cents charge for the new articles and you could access them forever, that would be more appealing to me.

Put it this way wouldn't mind buying a national geographic on the iPad but I don't want a subscription for this very reason and it seems like a waste of money paying for something I might not get into.

Thanks for posting

Re: Before buying a NYT subscription, here's what it'll take to cancel it

#9
I bought a subscription last year during their $4 a month special but cancelled it a few months later. I had to go through the chat system on the website to cancel my subscription, but my experience was rather different. I told the customer service agent that “I thought I’d be reading more of the newspaper but I found that the free allotment of articles will likely suit my usage,” and the service agent cancelled the subscription.
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