Google Cloud: $72,000 bill overnight
theregister.com
Google Cloud: $72,000 bill overnight
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Re: Google Cloud: $72,000 bill overnight
#2Dupe (just a restatement of the original blog posts): https://news.ycombinator.com/item?id=25372336
Re: Google Cloud: $72,000 bill overnight
#3> Google let go of our bill as a one-time gesture
How many times do they have to do that? Because if it is a high number, they would be operating at a loss.
Re: Google Cloud: $72,000 bill overnight
#4I have seen similar stories with AWS. It’s somewhat shocking to me that there’s no way to ask to get cut off above some dollar limit. Is every customer risking unbounded liability?
Re: Google Cloud: $72,000 bill overnight
#5This happened to me with Linkedin advertising, where my budget of a couple hundred dollars got re-charged to my card up to a couple thousand dollars without notifications. They handled all the complaints not in email, but their web based interface, and memory holed their commitment to refunding me the money after multiple back and forths.
This isn't a mistake, the design is their business model. While we don't have a specific formal definition and name for it in the category of dark patterns, I'd like to name it "scumbag billing," where we got scumbagged.
Re: Google Cloud: $72,000 bill overnight
#6I have seen similar stories with AWS. It’s somewhat shocking to me that there’s no way to ask to get cut off above some dollar limit. Is every customer risking unbounded liability?
The liability is on Google's side, mostly. There are hard limits in terms of the number of instances you can create without deliberately asking to spend more money, and these hard limits are set based on what Google is willing to write off for an overnight mistake.
Re: Google Cloud: $72,000 bill overnight
#7> Google let go of our bill as a one-time gesture How many times do they have to do that? Because if it is a high number, they would be operating at a loss.
That 72K is probably not anywhere near how cheap it was for google to provide the service.
Re: Google Cloud: $72,000 bill overnight
#8huhmygod 72k! that's kind of a legal scam and they calls it a service? :Ð
Also instead taking yourself for an hacker who can handle a compute instance... now you are fully aware you can't :Ð
Programming without exception... or even without common sense... is a russian rolleta...
Sincerely sorry for you...
Re: Google Cloud: $72,000 bill overnight
#9> Google let go of our bill as a one-time gesture How many times do they have to do that? Because if it is a high number, they would be operating at a loss.
In previous companies I've seen AWS and Azure do the same for >$10k bills from small startups. 1x$10,000 invoice is no where near as much as a lifetime of hosting a unicorn startup. Most cloud providers will even give you $50k to $100k in credits for 1 year if you are a startup from a good incubator/investor. It gives you incentives to not to care about how much you're spending. By the 1 year mark you're probably making some money, raising another series, and attempting to dramatically scale up your business so now you don't have the time to clean up the tech debt you've created to lower costs. They are absolutely making a bunch of money this way.
Re: Google Cloud: $72,000 bill overnight
#10This happened to me with Linkedin advertising, where my budget of a couple hundred dollars got re-charged to my card up to a couple thousand dollars without notifications. They handled all the complaints not in email, but their web based interface, and memory holed their commitment to refunding me the money after multiple back and forths. This isn't a mistake, the design is their business model. While we don't have a…
Or, if you cancel your Amazon account it doesn’t immediately stop all AWS billing.
It is — kid you not — recommended to terminate your individual services to avoid additional billing.
Technical limitation of a trillion dollar company? I say scum bag billing