Google discontinues its Google Nest Secure alarm system
1–10 of 16 posts
Re: Google discontinues its Google Nest Secure alarm system
#2I know they say they'll continue to support these, but the right thing to do is to give people discounts on alternative products from ADT.
These products are useless if people don't feel like they can trust them, and it's hard to trust Google to really test and update the software on discontinued devices.
Even my flagship Google software often feels cobbled together (all of Nest is this way right now).
I've invested thousands in Nest products and I think I'm ready to throw it all away and start over with a company I can trust.
Re: Google discontinues its Google Nest Secure alarm system
#3I would never buy a product like this from Google partially because I know there’s a high likelihood it will be cancelled within a couple of years..
Re: Google discontinues its Google Nest Secure alarm system
#4I know they say they'll continue to support these, but the right thing to do is to give people discounts on alternative products from ADT. These products are useless if people don't feel like they can trust them, and it's hard to trust Google to really test and update the software on discontinued devices. Even my flagship Google software often feels cobbled together (all of Nest is this way right now). I've invested…
You trusted them enough to buy the products, I'm not entirely sure what else you are looking for.
I'm not understanding how these products are not useful anymore for you. They still perform the same functions as before no? It's still supported per Google.
If you can't trust a company when they tell you they will continue supporting a device you purchased then yes... you should go ahead and get rid of it and start all over.
I think it's ridiculous to expect anything else.
Re: Google discontinues its Google Nest Secure alarm system
#5I would never buy a product like this from Google partially because I know there’s a high likelihood it will be cancelled within a couple of years..
It speaks as much as the implied belief that there's no way to hold them accountable to their customers for any period of time.
Re: Google discontinues its Google Nest Secure alarm system
#6Reminds me of when internet provider Charter / Spectrum discontinued their home security service earlier this year, they didn't even offer any refunds:
Re: Google discontinues its Google Nest Secure alarm system
#7I have one of these. I got it because I figured Google's security team would put out something with better security than some random IoT company.
Recently I wanted to install more door sensors but haven't been able to find any in stock for months.
I'm done with Google anything at this point. As a brand they are so unfocused and have no ability to support things that customers actually pay for.
Re: Google discontinues its Google Nest Secure alarm system
#8So Google invested 450 million in ADT?
Pocket change for Google, but still a significant amount of money. Perhaps that is a bit too far fetched, but imagine if Google could use location tracking to know who came to your house when you weren't there. Say you got robbed on a Friday night a 10pm.
They got footage of the guy, but it's dark outside and he's waring a hoodie, but their software knows WHO was there at that time. Some device (from ADT or Google Nest) could also have BLE trackers as well.
Mixed with camera footage and something like Nest Aware applying machine learning to the footage, this deal starts to make sense.
Re: Google discontinues its Google Nest Secure alarm system
#9I would never buy a product like this from Google partially because I know there’s a high likelihood it will be cancelled within a couple of years..
Yeah, I've bought a bunch of Google Home devices because I really like the Google Assistant, but I don't think I'll buy any more because I just can't rely on Google for anything. Might have to switch to Apple HomePods and put up with Siri (ew).
Also in the process of switching over everything from my personal free gmail to an email that I own the domain for, as I've recently heard some horror stories about losing access to your gmail account and no recourse.
Re: Google discontinues its Google Nest Secure alarm system
#10Yet another entry for https://killedbygoogle.com. ;)
They're up to 208 now. (!)