The time has come for a more human internet
morehumaninternet.org
The time has come for a more human internet
1–10 of 22 posts
Re: The time has come for a more human internet
#2This seems like marketing for a customer feedback system.
Is it more than that?
Re: The time has come for a more human internet
#3This seems like marketing for a customer feedback system. Is it more than that?
We think so! The feedback mechanism will be public, giving people the ability to voice their feedback on a broader scale
Re: The time has come for a more human internet
#4The time has come for websites to tell me what it is that they do
Re: The time has come for a more human internet
#5This seems like marketing for a customer feedback system. Is it more than that?
We think so! The feedback mechanism will be public, giving people the ability to voice their feedback on a broader scale
From a company perspective I think this is a horrible idea, I don't want to push all my customers together so that they can all complain in the same place.
Re: The time has come for a more human internet
#6Funnily enough, the More Human Internet demo about the broken checkout button is itself broken on my mobile device (I can't type "checkout" because the focus gets stolen and there is some relayout happening it seems). It doesn't work even when I request the desktop site.
It seems we need a More Testable Internet before we can build a More Human Internet ;)
Pixel 3, Android 10, Chrome 85.0.4183.127
Re: The time has come for a more human internet
#7The inhuman thing about the internet is that interacting with people has been replaced with interacting with organizations. Organizations that want to ignore you, and if you can't be ignored than to fit you neatly into a database schema where they can exact the actionable information necessary to continue making money, and then ignore you.
I'm sure your software is great at searching for help in a knowledgebase and falling back to soliciting bug reports.
I'm not so sure about your messaging.
Believe in what you've built! If it's valuable people will adopt it on the merits, not because of lofty prose disconnected from it's purpose.
Re: The time has come for a more human internet
#8I don't understand what the end goal of this project really is. "civility"? To be honest, you can't really promote civility on the Internet, it really depends on what platform you're using and the userbase of this platform. And I don't see how this is connected to this feedback thing at all. But perhaps I've not truly understood the gist of this project.
Re: The time has come for a more human internet
#9Earlier quoted context omitted.
We think so! The feedback mechanism will be public, giving people the ability to voice their feedback on a broader scale
From a company perspective I think this is a horrible idea, I don't want to push all my customers together so that they can all complain in the same place.
That would be too human. Better to keep them isolated and trapped trying to communicate through opaque dark patterns.
Re: The time has come for a more human internet
#10I don't understand why the page says it wants more civility on the internet, but the demo takes me through a pretty standard trouble ticket process.