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Business software is so good now, that it’s competing with consumer software

shankarganesh.blog

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Re: Business software is so good now, that it’s competing with consumer software

#4

Nice article. I'd love to see examples of people using slack for personal life. Don't know anyone who does this.

A bit of an edge case, but I recently managed to move all my important conversations with friends to Discord - except for one friend who didn't use it. Since he also works in tech, we just made a Slack workspace for the two of us. I actually find it quite nice to have different channels for each topic that we're mutually interested in.

Slack and Discord are my two favorite chat platforms right now so I'm very happy with the way this all worked out.

Re: Business software is so good now, that it’s competing with consumer software

#6
Can you think of another mainstream video calling software that’s as good as Zoom, for consumers?

FaceTime, circa 2010.

Styluses to capacitive touch. Taxis to Ubers. Torrents to Netflix. MP3s to Spotify

Since when were torrents, MP3s, and styluses anything to do with business software?

The trend of business adoption of “consumer” tech had basically one standout example, which was the shift from Microsoft to Apple products in mobile. People wanted iPhones for themselves and their IT departments didn’t have a clue how to handle that at first. You could maybe point to adoption of GPUs for ML as another clear example of a current wave of consumer tech to business adoption.

These trends ebb and flow over time. People have used business software for personal reasons since forever. See: the abuse of spreadsheets over the past 40 years.

Re: Business software is so good now, that it’s competing with consumer software

#8
The strategy talked about here is called “land and expand” - get some users hooked for personal or hobby use-cases with free trial, and they’ll want to bring your product in to work. Get a single small team in a business, and they’ll become your best salespeople to their peers and managers. If your user experience is good enough, your product will sell itself virally within an organization. Slack did a great job of this.

Re: Business software is so good now, that it’s competing with consumer software

#9

Nice article. I'd love to see examples of people using slack for personal life. Don't know anyone who does this.

Slack was a godsend for medium to large sized hobby communities and student organizations. At UC Berkeley, the groups I was part of switched from IRC (for the nerds) and consumer group text products to Slack. There was (and still might be?) a large hobby community using it, although I think Discord largely owns the space now in the consumer market.

Re: Business software is so good now, that it’s competing with consumer software

#10

Nice article. I'd love to see examples of people using slack for personal life. Don't know anyone who does this.

Slack is not a good example for this headline. Loads of chat applications are much better than Slack. Slack sucks. Slack is chosen by business people, who heard about it from their business friends and ignore input from their tech team.

Examples:

Discord - but terrible data policy as well, but at least works fluently without long load times and they managed to use webrtc in 2020, which Slack still sucjs at and gives you BS about using Firefox and limits It for the free account. Ridiculous.

Zulip Chat - Much better chat functionality and conversation model. Can be self hosted.

Anything with a proper Markdown parser, not something that sucks as much as whatever Slack is using. Oh well, but it could be worse looks at Atlassian Confluence.

Anything that does not heat up 4 Cores at 100% at startup for an inapproprIate amount of time.

Anything respecting your privacy.

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