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How Zoom works [slides]

builtformars.co.uk

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Re: How Zoom works [slides]

#2
Heh, I expected it to dive into the fact that Skype also had some troubles with claiming E2E without actually implementing it, if I remember correctly. However, seeing a detailed takedown of poor design is always fun. I tend to overlook these things as a user or at least I'm unable to put into words why the design frustrates me, this is helpful.

Re: How Zoom works [slides]

#3

Heh, I expected it to dive into the fact that Skype also had some troubles with claiming E2E without actually implementing it, if I remember correctly. However, seeing a detailed takedown of poor design is always fun. I tend to overlook these things as a user or at least I'm unable to put into words why the design frustrates me, this is helpful.

"I'm unable to put into words why the design frustrates me" is the best summary of 99.9% of users.

Re: How Zoom works [slides]

#6
Title is "How Zoom works".

It's a good article with valid points but nothing about Skype.

The editorialized title "Turns out Zoom isn't all that different to Skype after all" has no appreciation for how hostile Skype's technology has become in the past 10 years. It went from nicely working Qt program that worked well on OSX, Linux, and Windows to Electron beast that maybe works on Windows, could possibly be mining bitcoins on OS X (judging by how much it spins up the fans), and I think it stopped working on Linux altogether, replaced by a web client.

Re: How Zoom works [slides]

#7
Rumor was always that Skype used to have E2E, then Microsoft bought it for a susprising amount of money and as first action removed server-side encryption... And therefore of course the rumor/assumption thay the NSA or similar was in the back funding the deal.

Re: How Zoom works [slides]

#8

Heh, I expected it to dive into the fact that Skype also had some troubles with claiming E2E without actually implementing it, if I remember correctly. However, seeing a detailed takedown of poor design is always fun. I tend to overlook these things as a user or at least I'm unable to put into words why the design frustrates me, this is helpful.

Actually, Skype was designed from the start to use e2e p2p communication. First thing after the Microsoft acquisition was to remove e2e and introduce dozens of new features no-one actually asked for.

In addition, they turned the UI into a dumpster fire and allowed Chinese, Russian and United States law enforcement agencies to eavesdrop on any Skype conversation without intervention of a judge.

Re: How Zoom works [slides]

#10
post #5

The only UX that matters in video conferencing software is connection UX, which is where Zoom excels.

Does it though? I've found that Jitsi Meet makes it pretty easy join by just clicking an URI. No apps to install, just clicking a link.

Zoom on the other hand pesters me endlessly into installing their software, making it unnecessarily difficult to just join by browser.

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