Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Our Chrome Extension Is Safe

blog.pushbullet.com

Post reply on HN
Print view View original

1–10 of 206 posts

Re: Our Chrome Extension Is Safe

#2

Post by DrJaws »

They could also tell what was wrong to the customers.

Also, I laugh about the google promise of being more open. Every single time they screw it and goes viral, they promise the same until 6 months later when another business is screwed again.

Call it having your mail shut down, your cloud, app deleted on the play store, the extension on chrome, etc etc.

We've already heard that story dozens of times.

Re: Our Chrome Extension Is Safe

#5

Post by Someone1234 »

It is good that this was resolved, but not so good that they had to shame Google on HN/Twitter to get it looked at.

I understand that the Chrome extension store is free, but if you're going to point a bunch of bots at it and have them de-list extensions based on unknown metrics, the least you could do is communicate the "gotcha" rules the extension supposedly violated.

Re: Our Chrome Extension Is Safe

#6

Post by theandrewbailey »

DrJaws wrote: post #2

They could also tell what was wrong to the customers. Also, I laugh about the google promise of being more open. Every single time they screw it and goes viral, they promise the same until 6 months later when another business is screwed again. Call it having your mail shut down, your cloud, app deleted on the play store, the extension on chrome, etc etc. We've already heard that story dozens of times.

A Google reviewer can select one of three canned responses to tell a developer what's wrong.

https://www.blog.google/products/gmail/save-time-with-smart-...

Oh, you wanted an artisanal hand-crafted response unique to each individual situation? That's not scalable!

Re: Our Chrome Extension Is Safe

#7

Post by RHSeeger »

> All of that attention resulted in our issue being resolved. This is good for us. It is not yet clear if the attention will help other developers that are struggling with similar vague rejections.

I think it's been made abundantly clear that Google will not, in fact, improve anything from experiences like this. They happen over and over and every single time it's the same; if it gets publicity, someone helps resolve it; but nothing ever improves in the way of communication.

Post reply on HN