Dispatch – Open-source release of Netflix's crisis management framework
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Re: Dispatch – Open-source release of Netflix's crisis management framework
#2Medium really annoys me, because I can't even scroll without disabling my adblocker.
Re: Dispatch – Open-source release of Netflix's crisis management framework
#3You can also read it here: https://outline.com/p3PBUY Medium really annoys me, because I can't even scroll without disabling my adblocker.
Re: Dispatch – Open-source release of Netflix's crisis management framework
#4Re: Dispatch – Open-source release of Netflix's crisis management framework
#5You can also read it here: https://outline.com/p3PBUY Medium really annoys me, because I can't even scroll without disabling my adblocker.
Re: Dispatch – Open-source release of Netflix's crisis management framework
#6So in other words another over-complicated ticket system
This kind of tooling is what arises in an effort to automate and streamline incident response. When you're operating at Netflix' scale, each minute is precious and if a tool manages to save 45 seconds on each incident, it can be quite valuable.
Re: Dispatch – Open-source release of Netflix's crisis management framework
#7Re: Dispatch – Open-source release of Netflix's crisis management framework
#8Re: Dispatch – Open-source release of Netflix's crisis management framework
#9Re: Dispatch – Open-source release of Netflix's crisis management framework
#10So in other words another over-complicated ticket system
No, there's a lot more that goes into handling incidents that affect large production systems. Getting things back up as fast as possible, coordination, communication, getting the right action items out of it. There are tradeoff decisions that need to be made, executives and big customers picking up the phone. This kind of tooling is what arises in an effort to automate and streamline incident response. When you're o…