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Disney+ streaming uses draconian DRM

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Re: Disney+ streaming uses draconian DRM

#3
Is Disney+ expected to work fully before launch date? Isn't in 'testing' right now as described by the author? Why is everything expected to be perfect while still in testing?

From this text, it sounds like Disney is actively working on the issue. The product has not launched yet.

I'm not sure what the problem is. Aside from a faster initial customer support response (for a product that isn't even out!) would could Disney have done differently here?

I understand that Disney+ may not launch with (or ever have) Linux support, and that would suck. But no evidence of that is presented here. And the author expects a resolution for a complex issue for a pre-launch product in testing phase from a major corporation within days? That seems aggressive and unrealistic timeline to expect a fix.

Edit:

The author writes "Their so called help-center does not even know about "Error Code 83"" (with some attitude and prejudice, I'll note); but also writes that Disney responded with "We are familiar with Error 83.". Confusing.

Re: Disney+ streaming uses draconian DRM

#6
>In this case e.g. Netflix will not offer full HD or 4k resolutions, but otherwise everything works fine,

I don't understand the point of this type of thinking. Video DRM isn't like Denuvo where it can actually get you a few days or even weeks before any pirated versions exist on the web. If it can be watched by a human pirates will copy it, even if they have to rip it straight from the display controller of their monitors. I have never once had the slightest difficulty or delay in finding pirated versions of video content on Day 1 or even before, and at the highest-produced quality and resolution. Why do providers think making life hard only on paying customers is a good thing?

Re: Disney+ streaming uses draconian DRM

#7
post #3

Is Disney+ expected to work fully before launch date? Isn't in 'testing' right now as described by the author? Why is everything expected to be perfect while still in testing? From this text, it sounds like Disney is actively working on the issue. The product has not launched yet. I'm not sure what the problem is. Aside from a faster initial customer support response (for a product that isn't even out!) would could D…

The thing is, as they cover in their post, there’s nothing to “fix.” It isn’t broken. The error is actually that it refuses to run without a higher security level than many platforms support.

Re: Disney+ streaming uses draconian DRM

#8
post #3

Is Disney+ expected to work fully before launch date? Isn't in 'testing' right now as described by the author? Why is everything expected to be perfect while still in testing? From this text, it sounds like Disney is actively working on the issue. The product has not launched yet. I'm not sure what the problem is. Aside from a faster initial customer support response (for a product that isn't even out!) would could D…

You're ignoring the analysis that Disney+ seems to be blocking use entirely at the lower "security level" assessed by Widevine.

It would not take significant time or effort for them to change the threshold value if it were something they considered broken.

It seems prudent at this point to avoid becoming a paying customer until they address it, if you care about this sort of thing.

Re: Disney+ streaming uses draconian DRM

#9
Interesting. I'd been toying with signing up for Disney+ at some point (when does it even go live officially?). But if this is the case, I absolutely won't be getting a subscription as I use Linux as my desktop OS.

"No Linux support" == "no customer"

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