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DigitalOcean block storage is down

status.digitalocean.com

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Re: DigitalOcean block storage is down

#5

Post by dang »

hartator wrote: post #4

Not sure why the previous incident page got flagged. This is the new one. It's affecting us for real. Making almost our whole service - serpapi.com - down. As we are storing database files on block storage volumes.

I took a look at the flags on these stories and am pretty sure they're from users who are tired of "X is down" submissions, which tend to get posted a lot and often to be a little on the trivial side.

However, since several HN users are expressing that this issue is genuinely affecting them, I've turned off flags on the OP about this and merged the comments here.

Re: DigitalOcean block storage is down

#7

Post by tyingq »

dang wrote: post #5
hartator wrote: post #4

Not sure why the previous incident page got flagged. This is the new one. It's affecting us for real. Making almost our whole service - serpapi.com - down. As we are storing database files on block storage volumes.

I took a look at the flags on these stories and am pretty sure they're from users who are tired of "X is down" submissions, which tend to get posted a lot and often to be a little on the trivial side. However, since several HN users are expressing that this issue is genuinely affecting them, I've turned off flags on the OP about this and merged the comments here.

The "across all regions" part makes this one different for me, and interesting even though I'm not a customer of their block storage. I'm curious about the sequence of events, or design choices, that would cause that.

Re: DigitalOcean block storage is down

#8

Post by CaliforniaKarl »

Personally, if DO don’t have anything new in a status post, I’d prefer seeing an update that says something like “We are continuing to work on the issue. Nothing new to report. Next update in X minutes.” That is a lot easier for me to parse than the text that someone seems to be copy/pasting in each update.

Re: DigitalOcean block storage is down

#9

Post by astrodust »

hartator wrote: post #4

Not sure why the previous incident page got flagged. This is the new one. It's affecting us for real. Making almost our whole service - serpapi.com - down. As we are storing database files on block storage volumes.

I reported it and they were like "what? oh..."

Then the status page changed and as things got worse, the dashboard page got an announcement as well.

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