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Surprise and delight: The secret to creating evangelists

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Surprise and delight: The secret to creating evangelists

#1

Post by csavage » Tue, Jan 04, 2011, 4:50 PM UTC

Surprise and delight: The secret to creating evangelists
savagethoughts.com

Re: Surprise and delight: The secret to creating evangelists

#2

Post by eps » Tue, Jan 04, 2011, 5:28 PM UTC

One will indeed need an envangelist if the coffee machine is designed to work with coffee cartridges :) Great business model though.

Re: Surprise and delight: The secret to creating evangelists

#3

Post by nithyad » Wed, Jan 05, 2011, 7:42 AM UTC

I have 'NEVER' had a good experience over phone for Cust service. Glad to know that there is some company out there that cares...

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