SaaS providers: Please publish your prices

#1

Post by flomei » Sun, Jun 30, 2019, 10:00 AM UTC

SaaS providers: Please publish your prices
flomei.de

Re: SaaS providers: Please publish your prices

#2

Post by flomei » Sun, Jun 30, 2019, 10:01 AM UTC

Hey! I just started blogging in English and thought you wonderful people on here might find it interesting. :-)

Enjoy your sunday and I'm looking forward to your thoughs on this topic.

Re: SaaS providers: Please publish your prices

#3

Post by mtmail » Sun, Jun 30, 2019, 12:43 PM UTC

With "get a quote" you're not tricked, you're outpriced. The website targets another type of customer, those leading to 10-100x revenue. In enterprise B2B it's custom to contact/schedule/email companies, often to get a written quote and sales cycles are weeks to months. I was surprised to see that even with all prices listed on the website companies would still email us asking for quotes ("it's right there on the pricing page!").

Re: SaaS providers: Please publish your prices

#4

Post by verdverm » Sun, Jun 30, 2019, 3:13 PM UTC

I'm probably removing prices from my site, or most of them above a low usage threshold. One is the Enterprise quote reasoning, the other is we don't know our pricing model yet. I do plan to keep something for the self-service type of people, but only at the low end.

Re: SaaS providers: Please publish your prices

#5

Post by flomei » Sun, Jun 30, 2019, 7:45 PM UTC

mtmail wrote: post #3

With "get a quote" you're not tricked, you're outpriced. The website targets another type of customer, those leading to 10-100x revenue. In enterprise B2B it's custom to contact/schedule/email companies, often to get a written quote and sales cycles are weeks to months. I was surprised to see that even with all prices listed on the website companies would still email us asking for quotes ("it's right there on the pri…

Interesting point and this might be true for some of those sites. But the company that pointed me to their price list after asking for it, had completely normal prices, just like the competitors, too.

Besides that I think that B2B business is changing, too. We're always becoming more agile, have a more distributed stack of tech and services and things, at least for me, get added (and dropped) more easily and often. I think that's good news for smaller vendors.

Re: SaaS providers: Please publish your prices

#6

Post by flomei » Sun, Jun 30, 2019, 7:52 PM UTC

verdverm wrote: post #4

I'm probably removing prices from my site, or most of them above a low usage threshold. One is the Enterprise quote reasoning, the other is we don't know our pricing model yet. I do plan to keep something for the self-service type of people, but only at the low end.

Thanks for your comment.

I think this is fine, especially in the way you want to handle it. Even a rough estimation for the price helps, at least me, to make a decision or get further in contact.

And I also understand that vendors are not showing prices _if_ the product is complex. As mentioned, As an example, all the ticketing or live chat solutions are probably not a complex enterprise-grade software (at least not the ones I looked at) so there is no reason not to show prices, imho.

Out of curiosity: What's your product?

Re: SaaS providers: Please publish your prices

#7

Post by verdverm » Sun, Jun 30, 2019, 11:56 PM UTC

flomei wrote: post #6

verdverm wrote: post #4

I'm probably removing prices from my site, or most of them above a low usage threshold. One is the Enterprise quote reasoning, the other is we don't know our pricing model yet. I do plan to keep something for the self-service type of people, but only at the low end.

Thanks for your comment. I think this is fine, especially in the way you want to handle it. Even a rough estimation for the price helps, at least me, to make a decision or get further in contact. And I also understand that vendors are not showing prices _if_ the product is complex. As mentioned, As an example, all the ticketing or live chat solutions are probably not a complex enterprise-grade software (at least not…

https://hofstadter.io

low-code for developers initially, "express your ideas" (making tech accessible to more humans) is the vision.

Re: SaaS providers: Please publish your prices

#8

Post by flomei » Mon, Jul 01, 2019, 5:35 PM UTC

verdverm wrote: post #7

flomei wrote: post #6

Earlier quoted context omitted.

Thanks for your comment. I think this is fine, especially in the way you want to handle it. Even a rough estimation for the price helps, at least me, to make a decision or get further in contact. And I also understand that vendors are not showing prices _if_ the product is complex. As mentioned, As an example, all the ticketing or live chat solutions are probably not a complex enterprise-grade software (at least not…

https://hofstadter.io low-code for developers initially, "express your ideas" (making tech accessible to more humans) is the vision.

Ah! Probably nothing I need right now, but interesting nevertheless. I wish you all the best for your project!