Stripe Chargeback Protection
stripe.com
Stripe Chargeback Protection
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Re: Stripe Chargeback Protection
#2Re: Stripe Chargeback Protection
#3Re: Stripe Chargeback Protection
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#5What will Stripe do to prevent this being abused?
Re: Stripe Chargeback Protection
#6Don't know if anyone from Stripe is listening here but: it'd be amazing to be able to deploy chargeback protection selectively, as a Radar rule. So that for example we could say: charges from the US are protected (and subject to the extra fee) while charges from the UK are not.
Re: Stripe Chargeback Protection
#7Re: Stripe Chargeback Protection
#8Re: Stripe Chargeback Protection
#9I’m the PM on Chargeback Protection. Startups told us they don’t want to deal with the hassle and unpredictability of chargebacks; that’s why we built this. Happy to answer any questions you have.
Re: Stripe Chargeback Protection
#10I don't want to ever fight chargebacks. Because my policy is to never take money from people who don't want to give it to me. I want to automatically refund every chargeback attempt without it affecting my ability to charge credit cards.
One of my businesses targets consumers, who have this amazing ability to "forget to cancel" or to have "cancelled 3 months ago, but for some reason we're still billing them" or to just plain decide that the last six months of charges were fraudulent and that their bank should get them reversed.
All of that is fine with me, and in fact every invoice I send out says as much: We'll happily refund every penny you ever paid us if you simply ask. But lots of people aren't comfortable asking for their money back. They are, however, plenty comfortable asking their bank to ask for their money back.
I just want a way to streamline that process that doesn't involve me having to handle fighting disputes that I'd prefer to lose. And of course to not have those lost "disputes" count against me.
Any ideas on how to do that, Stripe?