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Hotmail development team on Reddit

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Re: Hotmail development team on Reddit

#3
I found the much more insulting thing on that thread was the Hotmail developers' insistence that user's emails should be deleted after 270 days of inactivity. This point was brought up many times (well, about the old 30-day or 90-day limits), and all the devs said was "we fixed that! it used to be 30, now it's 270".

That is so incredibly insulting. If you go help in an aid program in Africa for a while, you could come home to find 10 years of email deleted. Who would stay with an email service that does that? Microsoft just doesn't get that users want to be happy. Are the $ savings MS gets from disk space of old deleted emails really that important?

Edit: Maybe this is a feature Facebook should implement. They ask for your Hotmail login and password anyway, they may as well say "Microsoft will delete your emails! But don't worry, we'll save them for you". Maybe then MS would take a hint and remove the "delete user's email now" code.

Re: Hotmail development team on Reddit

#4
post #2

The poster is not questioning the need for open standards, they are questioning the user's need to have that particular standard implemented in hotmail. Which is not necessarily a bad thing to do IMO.

He wasn't just questioning that particular standard. He was completely unable to understand a user wanting it. He had no clue that there is so much software out there that works with IMAP, but doesn't work with their proprietary protocol.

Re: Hotmail development team on Reddit

#5
I hope the Hotmail team follows through with answering questions. When the IE team offered to answer questions on Reddit, they quit after a few hours.

The questions I had asked was (summarized): Most IE6 usage seems to be from large corps, and much of their resistance to upgrading is due to internal apps which only work correctly on IE6. Why doesn't Microsoft offer a standalone IE6 distro which could be installed alongside IE8/9 and used for the few apps holding back company-wide upgrades?

Re: Hotmail development team on Reddit

#6

I hope the Hotmail team follows through with answering questions. When the IE team offered to answer questions on Reddit, they quit after a few hours. The questions I had asked was (summarized): Most IE6 usage seems to be from large corps, and much of their resistance to upgrading is due to internal apps which only work correctly on IE6. Why doesn't Microsoft offer a standalone IE6 distro which could be installed alo…

> When the IE team offered to answer questions on Reddit, they quit after a few hours.

From the original post:

> tl;dr: Hotmail engineers and product managers want to discuss email from 12-3 PST today.

Re: Hotmail development team on Reddit

#7
post #3

I found the much more insulting thing on that thread was the Hotmail developers' insistence that user's emails should be deleted after 270 days of inactivity. This point was brought up many times (well, about the old 30-day or 90-day limits), and all the devs said was "we fixed that! it used to be 30, now it's 270". That is so incredibly insulting. If you go help in an aid program in Africa for a while, you could com…

There's internet, even in Africa! If you completely disconnect in this day and age for 9 months you're probably dead.

Re: Hotmail development team on Reddit

#8

I hope the Hotmail team follows through with answering questions. When the IE team offered to answer questions on Reddit, they quit after a few hours. The questions I had asked was (summarized): Most IE6 usage seems to be from large corps, and much of their resistance to upgrading is due to internal apps which only work correctly on IE6. Why doesn't Microsoft offer a standalone IE6 distro which could be installed alo…

I believe that Microsoft is still insisting that IE6 and Windows are inseparable, due to that being their defense in the DOJ trial.

Re: Hotmail development team on Reddit

#9
post #3

I found the much more insulting thing on that thread was the Hotmail developers' insistence that user's emails should be deleted after 270 days of inactivity. This point was brought up many times (well, about the old 30-day or 90-day limits), and all the devs said was "we fixed that! it used to be 30, now it's 270". That is so incredibly insulting. If you go help in an aid program in Africa for a while, you could com…

I basically agree with you, but I'm guessing that the important thing isn't saving disk space, but freeing up usernames.

Re: Hotmail development team on Reddit

#10
From the Hotmail team: "Really quickly, want to address the IMAP questions that have come up.

    We haven't implemented imap since based on the user feedback and usage data, there isn't a large enough need when you look at the other protocols we provide. for mobile - we believe activesync is the best story. it gives you mail, calendar, and contacts. there is big adoption of the protocol here with android, iphone, and windows mobile. for clients - with the outlook connector, windows live mail client, and pop3, we cover the majority of client scenarios. there are definitely some gaps, but not enough to outweigh the cost. one of the tough trade offs we make. let me know if that doesn't answer the question. -ryan"
Either their user base doesn't know any better (likely) or they have an extremely skewed view of the market (likely).
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