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Segment Is Now Free for Early-Stage Startups

segment.com

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Re: Segment Is Now Free for Early-Stage Startups

#2
Segment is a good concept but when they bumped their pricing up to ludicrous mode, it justified a small rewrite to reproduce their functionality in our back-end to drop them and we haven't looked back. No way i'll be going back to their service factoring that experience.

Interested to see what the back-end of this 'free period' will cost for the startups who get in bed with them - $120 per month for up to 10k MAU and then 'custom' pricing beyond that according to their pricing page.

It's worth a lot less than that to us.

Re: Segment Is Now Free for Early-Stage Startups

#3
If you run a business, I really don't understand the appeal of sharing a crucial part of your data (for web based applications / services) with a third-party (Google, Amazon etc. or maybe even Segments in the future) that may at some point compete with you ... especially when you can just parse your own web logs ...

Re: Segment Is Now Free for Early-Stage Startups

#4

Segment is a good concept but when they bumped their pricing up to ludicrous mode, it justified a small rewrite to reproduce their functionality in our back-end to drop them and we haven't looked back. No way i'll be going back to their service factoring that experience. Interested to see what the back-end of this 'free period' will cost for the startups who get in bed with them - $120 per month for up to 10k MAU and…

We did the same thing. $30,000 every 6 months or so I believe. Absolutely insane.

Took 1 day to rewrite.

Re: Segment Is Now Free for Early-Stage Startups

#6

Segment is a good concept but when they bumped their pricing up to ludicrous mode, it justified a small rewrite to reproduce their functionality in our back-end to drop them and we haven't looked back. No way i'll be going back to their service factoring that experience. Interested to see what the back-end of this 'free period' will cost for the startups who get in bed with them - $120 per month for up to 10k MAU and…

We did the same thing. $30,000 every 6 months or so I believe. Absolutely insane. Took 1 day to rewrite.

Lambda + S3?

Re: Segment Is Now Free for Early-Stage Startups

#7

Segment is a good concept but when they bumped their pricing up to ludicrous mode, it justified a small rewrite to reproduce their functionality in our back-end to drop them and we haven't looked back. No way i'll be going back to their service factoring that experience. Interested to see what the back-end of this 'free period' will cost for the startups who get in bed with them - $120 per month for up to 10k MAU and…

Hey, wanted to say that I really appreciate the feedback and we're releasing this program exactly to address it. This is Ilya, one of the co-founders of Segment.

Re: how the program works on the backend — For new startups (Re: value over time — we see companies of 2+ years of age use an average of 7 source types (web, mobile, crm, stripe, ..) and 8 destination types (google analytics, event analytics tool, data warehouse, email marketing tool, A/B testing tool, ..) accounting for 56 point to point integrations. Each source destination connection takes an average of 24 hours to do initial API integration and more beyond to maintain, so hours can add up. (https://segment.com/academy/choosing-stack/how-stacks-evolve...)

We're also buffering data behind the scenes with Centrifuge when partner APIs have a downtime event to get your data deliverability as high as possible :) (https://segment.com/blog/introducing-centrifuge/)

Either way — this feedback is super helpful, and if you'd like to chat more I'm ilya@ segment.com. Thanks!

Re: Segment Is Now Free for Early-Stage Startups

#8

They need to define "Startup". What about an established business with a new 'startup'-like product?

We define startups as new companies with <2 years since founding and <$5M in funding. We have soft limits, and we'd love to hear from you either way.

Re: Segment Is Now Free for Early-Stage Startups

#10
We created a Segment account over a year ago, but didn't start using the service because (a) our startup wasn't quite ready, or had the traffic to collect meaningful data, and (b) couldn't afford the pricing at the time.

I wonder if we could transition that old account to this new startup plan, as we are still at early stage (just got into our first accelerator a few months ago) and bootstrapped?

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