We are starting to offer our SaaS product to the clients. We incorporated a company and I am looking at what other things we should be getting.
The largest possible risk for us is that in a freak accident all our databases get wiped out and the clients need to go back to paper-based process or use another vendor. The service we offer costs $100 a month. I assume in first year we will make $20k or less. In T&C we have we don't guarantee that any level of service will be provided or the fact their data will be available to them at a constant basis.