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Best Buy’s Secrets for Thriving in the Amazon Age (2017)

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Re: Best Buy’s Secrets for Thriving in the Amazon Age (2017)

#3
I recently wanted a very specific model of TV, and after 15 minutes of price checking I found the it was noticeably cheaper (about 10%) at best buy than anywhere else. Picking it up was a breeze. I'd suggest price checking at best buy.

A few months later I bought a second TV and it was best priced at frys. It's funny how these things go.

Re: Best Buy’s Secrets for Thriving in the Amazon Age (2017)

#4
post #2

They price match Amazon which is really no secret, it’s just hard to do since they have more overhead.

My best guess is they hope to make up lost with items Amazon doesn't even list. I know there's some products that are owned by BestBuy, I forgot the company name for it, but some random electronics they sell.

Re: Best Buy’s Secrets for Thriving in the Amazon Age (2017)

#5
post #3

I recently wanted a very specific model of TV, and after 15 minutes of price checking I found the it was noticeably cheaper (about 10%) at best buy than anywhere else. Picking it up was a breeze. I'd suggest price checking at best buy. A few months later I bought a second TV and it was best priced at frys. It's funny how these things go.

BestBuy used to price match physical stores originally. I was surprised when I had bought my Surface Book 2 from BestBuy and without saying anything they offered to price match it with Amazon.

Re: Best Buy’s Secrets for Thriving in the Amazon Age (2017)

#6
I worked retail for over 5 years before starting my tech career and I’ve been a big advocate for Best Buy over the last couple of years as I’ve watched their in-store experience improve. At my local store the service is always awesome, they accept returns without a hassle, and I can order stuff online and they usually have it ready in less than hour. Their staff once spent over two hours with me resolving an issue and not once were they jerks about it.

I’ve been considering dumping my Prime account and one of the reasons I’d feel confident doing so has been my good experiences with Best Buy as of late.

Re: Best Buy’s Secrets for Thriving in the Amazon Age (2017)

#7
I'm on my third year of owning two Tiles: One pre-2018 Mate and one Slim. As usual, it came time to replace them, and Tile's reTile program doesn't offer a one-mate-plus-one-slim option (the closest is a two-plus-two). So, I got one through reTile, and the other by heading over to Best Buy. I didn't even consider buying it on Amazon.

Another time, I needed a 3.5mm headphone to Bluetooth transmitter for my Nintendo Switch. I checked Fry's, Central Computer, and Best Buy; Best Buy had it, so I got it from there.

In both cases, the choice was partially convenience, and partially not wanting another box (or padded envelope) being used up.

Re: Best Buy’s Secrets for Thriving in the Amazon Age (2017)

#8
post #2

They price match Amazon which is really no secret, it’s just hard to do since they have more overhead.

My best guess is they hope to make up lost with items Amazon doesn't even list. I know there's some products that are owned by BestBuy, I forgot the company name for it, but some random electronics they sell.

you are thinking of insignia products

Re: Best Buy’s Secrets for Thriving in the Amazon Age (2017)

#9

I'm on my third year of owning two Tiles: One pre-2018 Mate and one Slim. As usual, it came time to replace them, and Tile's reTile program doesn't offer a one-mate-plus-one-slim option (the closest is a two-plus-two). So, I got one through reTile, and the other by heading over to Best Buy. I didn't even consider buying it on Amazon. Another time, I needed a 3.5mm headphone to Bluetooth transmitter for my Nintendo Sw…

> partially not wanting another box (or padded envelope) being used up

So, did you drive there? That's also an environmental impact. Just saying.

Re: Best Buy’s Secrets for Thriving in the Amazon Age (2017)

#10
post #9

I'm on my third year of owning two Tiles: One pre-2018 Mate and one Slim. As usual, it came time to replace them, and Tile's reTile program doesn't offer a one-mate-plus-one-slim option (the closest is a two-plus-two). So, I got one through reTile, and the other by heading over to Best Buy. I didn't even consider buying it on Amazon. Another time, I needed a 3.5mm headphone to Bluetooth transmitter for my Nintendo Sw…

> partially not wanting another box (or padded envelope) being used up So, did you drive there? That's also an environmental impact. Just saying.

When ordering from Amazon extra packaging is used AND fuel is used to ship it. Seems like driving and not using the extra box would have a lesser impact. Or at least in my car because the store is about 5 miles away by freeway and I drive a small, fuel-efficient vehicle.
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