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O2 outage: 31m mobile customers unable to get online

theguardian.com

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Re: O2 outage: 31m mobile customers unable to get online

#7
post #4
post #2

https://status.o2.co.uk/ > We believe other mobile operators around the world are also affected. Anyone else affected?

Ouch. Their status page seems to be overloaded, assuming that is the correct URL.

Why do so many status pages seem to crash/incorrect report when the service goes down?

Once you get on the page:

    We're really sorry but this system is currently
    experiencing some technical problems.
    Our engineers have been notified, so please check back
    later.

Re: O2 outage: 31m mobile customers unable to get online

#8
post #7
post #4

Earlier quoted context omitted.

Ouch. Their status page seems to be overloaded, assuming that is the correct URL.

Why do so many status pages seem to crash/incorrect report when the service goes down? Once you get on the page: We're really sorry but this system is currently experiencing some technical problems. Our engineers have been notified, so please check back later.

Because hosting your own status page seems like a fine idea until your service goes down and 1 million people come to figure out what's wrong or even worse, just lose the entire status page along with your infrastructure.

Re: O2 outage: 31m mobile customers unable to get online

#9
post #7
post #4

Earlier quoted context omitted.

Ouch. Their status page seems to be overloaded, assuming that is the correct URL.

Why do so many status pages seem to crash/incorrect report when the service goes down? Once you get on the page: We're really sorry but this system is currently experiencing some technical problems. Our engineers have been notified, so please check back later.

Best practice is to host the status page on completely separate infrastructure. This adds a lot of operational overhead often seen as disproportionately low benefit relative to the ongoing effort to maintain, until rare events like this actually happen.

Re: O2 outage: 31m mobile customers unable to get online

#10
post #4
post #2

https://status.o2.co.uk/ > We believe other mobile operators around the world are also affected. Anyone else affected?

Ouch. Their status page seems to be overloaded, assuming that is the correct URL.

Loaded eventually for me. Must be getting a huge surge in traffic.
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