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Tech/Startup focused product? Don't support IE

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Re: Tech/Startup focused product? Don't support IE

#3
The sample of visits is probably too small and misleading. Developers (e.g. you and guys on the team developing the product) tend to use FireFox and now, Chrome, whereas most users will use the stock browser they have by default - IE.

I am running a company in a similar sector (tech related util software), and IE visits are more than 60%. Not to mention, that most corporate users have as a rigid requirement and you are effectively killing a lot of revenue potential.

So no - my advice is do not do it, support IE.

Re: Tech/Startup focused product? Don't support IE

#4
post #3

The sample of visits is probably too small and misleading. Developers (e.g. you and guys on the team developing the product) tend to use FireFox and now, Chrome, whereas most users will use the stock browser they have by default - IE. I am running a company in a similar sector (tech related util software), and IE visits are more than 60%. Not to mention, that most corporate users have as a rigid requirement and you a…

I run some fairly popular tech focused sites, I have IE running at 15% on the most popular, down to 3% on the least popular.

At the very least the advice is to take your audience into account, and if you are in this particular sector not supporting ie is a doable tradeoff.

if anyone gives an absolute statement that you should support ie, or you shouldnt support ie, unless they understand both the exact demographics you are targeting, and the internal structure of your company as well as the technical details of your product, they are wrong.

Re: Tech/Startup focused product? Don't support IE

#5
post #3

The sample of visits is probably too small and misleading. Developers (e.g. you and guys on the team developing the product) tend to use FireFox and now, Chrome, whereas most users will use the stock browser they have by default - IE. I am running a company in a similar sector (tech related util software), and IE visits are more than 60%. Not to mention, that most corporate users have as a rigid requirement and you a…

I run some fairly popular tech focused sites, I have IE running at 15% on the most popular, down to 3% on the least popular. At the very least the advice is to take your audience into account, and if you are in this particular sector not supporting ie is a doable tradeoff. if anyone gives an absolute statement that you should support ie, or you shouldnt support ie, unless they understand both the exact demographics y…

This is correct, demographics/industry specifics should be taken into account. What I was trying to say is that we also had something similar (IE stats very low)when we developed our product/service - when you are in Beta, your team and the early adopters are typically more tech savvy and do not use IE.

However, once you launch, IE visitors become the majority - at least in my particular case (in a sector that seems similar to what the blog post says). Even if the purchasing decision makers are not using IE, in my particular case many of the licensed users will be just corporate/normal job types, and IE is the majority there.

Just my $0.02, your case may be different.

Re: Tech/Startup focused product? Don't support IE

#6
'Tech' is just too broad. If you're developing for KDE, then ignoring IE is very safe. If you're developing an addon for Visual Studio, then I'd probably not ignore IE.

For a generic 'tech' answer, I'd make sure the basic functionality works on IE, if ugly, and concentrate on Firefox and Chrome. (And if you do, Opera and Safari usually work without changes.)

Re: Tech/Startup focused product? Don't support IE

#7
Here are some better places to get real stats on browser usage:

http://marketshare.hitslink.com/

http://gs.statcounter.com/

http://getclicky.com/marketshare/global/web-browsers/

Your own browser stats are skewed at this moment, I wouldn't base any important decisions on them.

One interesting tidbit from Statcounter:

In Europe FF usage has caught up to IE, they are both around 40%.

In North America IE has double the usage of FF, with IE at ~50%.

Re: Tech/Startup focused product? Don't support IE

#8
post #7

Here are some better places to get real stats on browser usage: http://marketshare.hitslink.com/ http://gs.statcounter.com/ http://getclicky.com/marketshare/global/web-browsers/ Your own browser stats are skewed at this moment, I wouldn't base any important decisions on them. One interesting tidbit from Statcounter: In Europe FF usage has caught up to IE, they are both around 40%. In North America IE has double the u…

What's a better place to get real stats on usage than your own analytics?

Re: Tech/Startup focused product? Don't support IE

#9
I can tell you this is also true for historious, Chrome is at 46%, Firefox 27%, Safari 20% and IE 3%. Opera is 1.8%, but that's probably all me :(

We can't really justify much effort (it's usually large, too) to accommodate 2% of users. Hell, until very recently, our bookmarklet didn't work with IE (some XSS security settings? We never figured it out), but now it eschews the nice overlay it uses for other browsers and just bookmarks stuff. It's ugly, but it works, if our users want a better experience we recommend switching to a better browser.

Re: Tech/Startup focused product? Don't support IE

#10
post #8
post #7

Here are some better places to get real stats on browser usage: http://marketshare.hitslink.com/ http://gs.statcounter.com/ http://getclicky.com/marketshare/global/web-browsers/ Your own browser stats are skewed at this moment, I wouldn't base any important decisions on them. One interesting tidbit from Statcounter: In Europe FF usage has caught up to IE, they are both around 40%. In North America IE has double the u…

What's a better place to get real stats on usage than your own analytics?

Do you think Chrome usage at 40% is not bogus?

I agree that your own stats are the best source, but not when you've only been public for less than a month and half your audience is coming from the likes of HN and Techcrunch.

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