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Behind the Messy, Expensive Split Between Facebook and WhatsApp’s Founders

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Re: Behind the Messy, Expensive Split Between Facebook and WhatsApp’s Founders

#6

Right click on link --> open in private mode to avoid paywall

does this provide revenue to the journalists that wrote this article?

From the WSJ subscription FAQ:

When can I cancel?

You may change or cancel your subscription at any time. To change or cancel your subscription, please contact Customer Service at 1-(800)-JOURNAL (568-7625) or 609-514-0870. We do not accept cancellations by mail, email, or by any other means.

With those terms, they can all starve for all I care.

Re: Behind the Messy, Expensive Split Between Facebook and WhatsApp’s Founders

#7

Right click on link --> open in private mode to avoid paywall

does this provide revenue to the journalists that wrote this article?

Given that I was charged for a trial subscription that they wouldn't cancel before the charge, I hope they lose all of their revenue.

Re: Behind the Messy, Expensive Split Between Facebook and WhatsApp’s Founders

#8
post #6

Earlier quoted context omitted.

does this provide revenue to the journalists that wrote this article?

From the WSJ subscription FAQ: When can I cancel? You may change or cancel your subscription at any time. To change or cancel your subscription, please contact Customer Service at 1-(800)-JOURNAL (568-7625) or 609-514-0870. We do not accept cancellations by mail, email, or by any other means. With those terms, they can all starve for all I care.

Have you ever called to cancel the WSJ? I have stopped the WSJ three times and the FT twice (same phone service.) It’s easy to do. They will make a retention offer but will not do things like hang up on you, require you to have moved out of your area, make you wait, etc.

Of course I prefer self-service cancellation to be an option, but if the personal service route is handled well, it’s a small negative in my book, not a dealbreaker.

Re: Behind the Messy, Expensive Split Between Facebook and WhatsApp’s Founders

#9
So, I use WhatsApp as my primary source of communication.

Knowing facebook owned it always made me a little nervous, but given that it was end-to-end encrypted, I figured Facebook wasn't getting any more from me then they would from all my facebook-using-friends who would send me SMS's before.

But I'm worried about how long I can continue to use the service moving forward, which is sad as this is my main way to communicate with relatives who live in other countries. And I doubt I can convince an elderly relative to switch to Signal, as we're still working on teaching her how everything in WhatsApp works.

I also recently purchased an Oculus. I like it way more than the current Vive revisions (although I want to have a non-HTC headset and Valve Knuckles as my next VR set), but the fact that it's owned by facebook unsettles me as well.

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