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Toward better phone call and video transcription with new Cloud Speech-to-Text

cloudplatform.googleblog.com

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Re: Toward better phone call and video transcription with new Cloud Speech-to-Text

#3

Google can't even get its demo text to speech to work - it's been offline for weeks https://cloud.google.com/text-to-speech/

Their user focus is shockingly poor.

I followed the link from the blog post that said "check out the demo on our product website". Then there's a big button that says "TRY IT FREE". Good, I say. That leads me through a signup process that involves credit cards and whatnot, and then dumps me out on what I guess is the equivalent of the AWS console, not some nice audio test page.

So then I root around in the console, finally find the text to speech stuff, and screw around with various interfaces. None of them seems to be the right thing. Eventually I decide I must have missed something, go back to the product website, and scroll down further to find the "convert your speech to text right now". Great, say I.

The blog post explicitly talks about video. I want to see if it can transcribe a talk I did, so I tried uploading a file; nothing appears to happen on Firefox. I try a couple more times. I sigh heavily and switch to Chrome.

It does appear to work on Chrome, but it's entirely infuriating. I tried uploading a video file, which was over 50MB, so it refused. I then figured out how to extract the audio alone and uploaded that, at which point it complained it was over a minute. Then I find another incantation to chop my audio to a minute (which they just should have done for me, and which anyway should be explained in the interface).

Finally, I upload 60 seconds of audio. And nothing fucking happens. After all that, the thing just doesn't doesn't work. No error messages, no anything.

This is my first impression of the Google Cloud Platform, and all I hear is the squeaking of clown shoes. I'm sure the rest of it can't be this bad, but if they can't make a simple demo work, I'm unlikely to find out.

Re: Toward better phone call and video transcription with new Cloud Speech-to-Text

#4
I wonder how much it will take until countries will require Telecom companies to transcribe and store all the phone calls for a "limited time period" of, let's say, 6 months, for "our security".

And then run algorithms on these texts to classify the conversations into "potentially crime related discussions" classes.

Re: Toward better phone call and video transcription with new Cloud Speech-to-Text

#5

I wonder how much it will take until countries will require Telecom companies to transcribe and store all the phone calls for a "limited time period" of, let's say, 6 months, for "our security". And then run algorithms on these texts to classify the conversations into "potentially crime related discussions" classes.

It wouldn’t surprise me if this is de-classified technology or the top secret parents have expired.

https://www.theguardian.com/commentisfree/2013/may/04/teleph...

Re: Toward better phone call and video transcription with new Cloud Speech-to-Text

#7

I wonder how much it will take until countries will require Telecom companies to transcribe and store all the phone calls for a "limited time period" of, let's say, 6 months, for "our security". And then run algorithms on these texts to classify the conversations into "potentially crime related discussions" classes.

If they force the carriers to do it, then they likely have to deal with subpoenas or other documentation. If the government (of any country) does it themselves, that's way easier - https://infogalactic.com/info/ECHELON

Re: Toward better phone call and video transcription with new Cloud Speech-to-Text

#8
How long before we can get a kodi plugin that transcribes the text and translates to the subtitle language you have chosen. I would really be interested in this for Japanese, Korean and Chinese shows that I have to wait sometime months or years before fansubs are available. Though because of Netflix english subs are being available a lot quicker than previously for many of these shows.

Re: Toward better phone call and video transcription with new Cloud Speech-to-Text

#9
the number of voice based startups that have built business logic on top of this fundamental api is staggering. some names: voicera (automated meeting minutes), voiceops (call center call analysis), chorus.ai (phone call analytics)

the focus on improving call center performance is where the money is. plenty more vendors will enter this market.

Re: Toward better phone call and video transcription with new Cloud Speech-to-Text

#10

I wonder how much it will take until countries will require Telecom companies to transcribe and store all the phone calls for a "limited time period" of, let's say, 6 months, for "our security". And then run algorithms on these texts to classify the conversations into "potentially crime related discussions" classes.

Companies are already asking for this themselves. There's huge demand for all-calls voice transcription, and companies are willing to pay for it.
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