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Job Titles That Can Sink Your Startup

steveblank.com

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Re: Job Titles That Can Sink Your Startup

#2
Interesting points, but it reads like a parable, rather than something that actually happened.

This is something that irritates me about business writing. Parable != evidence, since I construct a parable after the fact, to make a specific point.

Also, like witty aphorisms, it's just as easy to support either side of an argument. E.g. "the early bird gets the worm" v.s "the second mouse gets the cheese".

Re: Job Titles That Can Sink Your Startup

#3
I think it's less "job titles that", and more "job titles can". The hiring model for employees in the tech industry has shifted from "I'm hiring a (insert position here)" to "I'm hiring someone who can (skills x, y, and z)". Old industry HR practice is to look for a title, but new industry needs to focus on skillsets. Especially in the fluid world of startups, flexibility is core.

Re: Job Titles That Can Sink Your Startup

#4
I might be coming off as naive here, but the minute I saw this: "searching for a business model", I got my skepticism on.

Why is this startup searching for a business model? Shouldn't you start with that and build your company around it?

Again, apologies if this is a naive POV.

Re: Job Titles That Can Sink Your Startup

#5
post #3

I think it's less "job titles that", and more "job titles can". The hiring model for employees in the tech industry has shifted from "I'm hiring a (insert position here)" to "I'm hiring someone who can (skills x, y, and z)". Old industry HR practice is to look for a title, but new industry needs to focus on skillsets. Especially in the fluid world of startups, flexibility is core.

I think you're correct. In this case though, the VP said he could, but proved he couldn't.

Re: Job Titles That Can Sink Your Startup

#6
post #4

I might be coming off as naive here, but the minute I saw this: "searching for a business model", I got my skepticism on. Why is this startup searching for a business model? Shouldn't you start with that and build your company around it? Again, apologies if this is a naive POV.

The idea is, that it's highly unlikely your initial business model will be successful and generate big revenue. Instead, you iterate and analyze customers/market in order to pivot and refine your business model until it's optimal. Sometimes that can mean a radical change, sometimes just a realignment.

Re: Job Titles That Can Sink Your Startup

#7

Interesting points, but it reads like a parable, rather than something that actually happened. This is something that irritates me about business writing. Parable != evidence, since I construct a parable after the fact, to make a specific point. Also, like witty aphorisms, it's just as easy to support either side of an argument. E.g. "the early bird gets the worm" v.s "the second mouse gets the cheese".

I've been in that exact position - we kept hiring high powered sales guys and expected them to sell a product that was close, but not close enough, to what customers actually wanted.

It's the classic mistake of confusing sales (selling an existing product) and marketing (finding out what people really want).

Re: Job Titles That Can Sink Your Startup

#8
post #4

I might be coming off as naive here, but the minute I saw this: "searching for a business model", I got my skepticism on. Why is this startup searching for a business model? Shouldn't you start with that and build your company around it? Again, apologies if this is a naive POV.

Steve Blanks' "Building A Business Model" is the idea that you iteratively develop your startup based on what you discover about your customer's needs. Ie. your first attempt at a project is almost never what your potential customers will actually end up paying for.

He espouses that you should build a minimal product based on your idea. Then iterate over the following points seeking traction and revenue

1) "Get out of the building" and go talk to a lot of your potential customers

2) Based on what you learn from those people: Reevaluate your idea and decide if you should iterate more, or start a new direction

3) Develop #2

4) goto #1

Think of it as the scientific hypothesis/experiment cycle for startups

[edited to add the below]

As usual, Steve says it more succinctly and powerfully than I. I guess that's one reason why he gets to teach at Stanford :)

Here's how he puts it [1]

  Your startup is essentially an organization built to 
  search for a repeatable and scalable business model.  As 
  a founder you start out with:
  
  1) a vision of a product with a set of features,

  2) a series of hypotheses about all the pieces of the 
     business model: Who are the customers/users? What’s 
     the distribution channel. How do we price and position 
     the product? How do we create end user demand? Who are 
     our partners? Where/how do we build the product? How 
     do we finance the company, etc.
  
  
  Your job as a founder is to quickly validate whether the 
  model is correct by seeing if customers behave as your 
  model predicts. Most of the time the darn customers 
  don’t  behave as you predicted.

  ...

  How do you know your business model is the right one? 
  When revenue, users, traffic, etc., start increasing in a 
  repeatable way 
[1] http://steveblank.com/2010/01/25/whats-a-startup-first-princ...

Re: Job Titles That Can Sink Your Startup

#9
A great addition to this post is the "Sales Learning Curve" paper written by Mark Leslie. What's great about the SLC is Mark gives some actual data and a framework for how to think about who/when to hire sales people. http://altgate.com/blog/2007/07/sales-learning-curve.html I recommend it to every entrepreneur.

Re: Job Titles That Can Sink Your Startup

#10
post #4

I might be coming off as naive here, but the minute I saw this: "searching for a business model", I got my skepticism on. Why is this startup searching for a business model? Shouldn't you start with that and build your company around it? Again, apologies if this is a naive POV.

The initial idea rarely becomes the sustaining business for successful startups. The reason for this, is that your idea is a "wild ass guess" until you talk to real potential customers, to see if you're actually solving a problem they need solved.

The idea for a startup is usually just a hypothesis. Once you go out and talk to real customers about what you're offering you'll gain some insight and new information. Most of the time, your original hypothesis is off the mark. Your idea may be slightly off, or completely wrong together, but armed with your new knowledge you can alter your hypothesis.

Repeat the process and eventually your evolving hypothesis will become more refined until you have a scalable and repeatable business model. This is the "search" that he's referring to.

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