Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Amazon's policies promote counterfeiting

elevationlab.com

Post reply on HN
Print view View original

1–10 of 230 posts

Re: Amazon's policies promote counterfeiting

#2

Post by IntronExon »

I used to shop waaaay too much on Amazon, but I’ve largely stopped and almost entirely as a result of counterfeits. If I wanted the experience of shopping in an open air market, I’d hoof it to one. I also really feel for people like the OP who do nothing wrong, but have a good idea and market it successfully.

Amazon, I’d be back in a heartbeat if you fixed this. Sellers and buyers deserve better, and this kind of thing, along with bullshit reviews are a cancer in your business. If you wait for the first frank signs of disease to register, you’ll already be in terminal decline.

Re: Amazon's policies promote counterfeiting

#4

Post by dionian »

I ordered an instant pot on amazon. instant pot box shows up, with mfr.s packaging.... I opened it and similar-looking - but much cheaper - chinese knockoff was in box.

if amazon's customer service wasnt so good i would have dropped them already. (I know it's not them making the mistake, but still..)

however I buy stuff there much less frequently now since i have no way to know if I'm getting counterfeits for certain types of goods.

Re: Amazon's policies promote counterfeiting

#5

Post by peterwwillis »

Amazon will replace whatever stupid crap you end up with. This is why it doesn't hurt their brand. You know they will fix it, so it's just a minor inconvenience to the customer, most of the time. Meanwhile, it shuts down businesses.

You'd think politicians might care about this, but they're too busy handing out billions to get them to move to their state.

Re: Amazon's policies promote counterfeiting

#7

Post by jimmy1 »

z0r wrote: post #3

I think this is a pretty big deal and has been for at least a few years, yet there have been no repercussions for Amazon yet. It feels like it should be illegal to enable this kind of thing.

I think Amazon should go back to just being a bookstore, maybe seller of indie items, kind of like that etsy-like nichce and focus on AWS, which is their clear cash cow at this point.

This whole being an "everything" store thing is a drain on them, and a drain on our economy. Plus they aren't exactly winning in some of the categories they thought they would be now -- groceries for example -- Walmart has shown they will fight to the absolute death on that, and I don't think they can win in that space (buying Whole Foods was a nice gesture, but Whole Foods reputation was fading from that "cool grocery store that has all this organic stuff" to "just a really expensive grocery store" especially once all the other grocery stores started carrying organics).

Of course the kicker is if they can release their fully autonomous drone fleet. Which may be what, 10...20 years off after sorting through FAA regulations at the minimum?

Re: Amazon's policies promote counterfeiting

#8

Post by jeffwilcox »

oldcynic wrote: post #6

This is ruling out Amazon for so many categories of product and has been going on for years. Yet they don't seem to be bothered. So now I look on Amazon, then see if I can buy direct or from a different retailer.

I've seen this especially in the power charger category... Apple power chargers I end up always just having to go to the Apple Store for now. Sigh. I want to use Amazon, but have had so many sketchy "Apple" products sent my way.

Re: Amazon's policies promote counterfeiting

#10

Post by sfilargi »

peterwwillis wrote: post #5

Amazon will replace whatever stupid crap you end up with. This is why it doesn't hurt their brand. You know they will fix it, so it's just a minor inconvenience to the customer, most of the time. Meanwhile, it shuts down businesses. You'd think politicians might care about this, but they're too busy handing out billions to get them to move to their state.

It does hurt their brand. People have to go through return and re-order.

It’s becoming like eBay.

Post reply on HN