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Please Don't Say Just Hello in Chat

nohello.com

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Re: Please Don't Say Just Hello in Chat

#7
While I question the need to make this an entire website. I completely agree.

I have people who do that all the time on Skype. Say hello first then I need to say hi back and wait for them to actually ask their question. It is such an absurd waste of time.

Just include your question in your first message! Please.

Re: Please Don't Say Just Hello in Chat

#8
post #4

Ironically, in my experience, when I immediately ask a question, the (auto-)response will still be "Hi, I'm , how can I help you today?"

It sounds like you are talking about customer support chat. The "hello" problem this article talks about is more relevant to chats between coworkers or friends.

Re: Please Don't Say Just Hello in Chat

#9
I kind of disagree with this. If you post your problem to someone without asking if they have the time, it interrupts their flow to a much greater degree, because it's simply not possible to read that question without your mind engaging with it.

Posting just "Hey" is kind of dumb, but starting with "Hey, do you have a minute? I have an issue" is fine. It's easy to respond to with "no, sorry" and keep working.

Re: Please Don't Say Just Hello in Chat

#10

I kind of disagree with this. If you post your problem to someone without asking if they have the time, it interrupts their flow to a much greater degree, because it's simply not possible to read that question without your mind engaging with it. Posting just "Hey" is kind of dumb, but starting with "Hey, do you have a minute? I have an issue" is fine. It's easy to respond to with "no, sorry" and keep working.

You're getting interrupted either way, might as well just get it over with as soon as possible.
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